Vida Health

Marketing

• Act as an advocate for our members, striving to achieve a seamless and satisfying experience across all out-of and in-app touchpoints.
• Develop and implement strategies to improve member engagement and retention.
• Write clean, compelling, member-centric copy.
• Optimize the member journey; including onboarding, personalized guidance and troubleshooting across all member marketing touchpoints.
• Gather, analyze and report on member and client feedback on communications content and cadence to drive continuous improvement.
• Collaborate cross-functionally with product, engineering and clinical teams to enhance the continuity and effectiveness of the member experience.
• Monitor key performance indicators (KPIs) related to engagement revenue goals and implement data-driven improvements.
• Stay informed about member engagement best practices.

Engagement Marketing Manager

Recruitment

• Source and attract candidates by using job boards, databases, social media etc.
• Build and manage robust pipeline of clinical candidates such as Physicians, Nurse Practitioners, Health Coaches and Registered Dietitians
• Review and assess applications/profiles to ensure job qualifications are met
• Effectively screen candidates to ensure strong interview to hire ratio
• Act as a direct point of contact throughout the interview process and build influential candidate relationships during the process
• Present and manage candidate offers
• Work directly with Director of Talent to ensure hiring needs are being met
• Promote company’s reputation as “best place to work."

Engagement Marketing Manager

Clinical Recruiter