Victim Support Scotland

Project Manager

• join the team as a CRM Project Manager on a fixed-term contract
• work in Glasgow and Edinburgh offices
• lead discovery, process mapping, and requirements definition
• manage procurement and supplier selection
• ensure alignment with service delivery model
• critical review of supplier designs and oversight of testing processes
• facilitate workshops and engage staff for system adoption

CRM Project Manager, Microsoft Dynamics 365

Content Writer

• Lead role in researching and reviewing funding and bidding opportunities
• Identify key requirements and communicate effectively with stakeholders
• Gather information required to produce compelling, high-quality bids
• Collaborate with Service Delivery teams to ensure bids can be operationalised
• Drive continuous improvement through analysis of feedback

Bid Writer

Manager

• Manage a portfolio of VSS services across the locality
• Create and implement a service development and delivery plan
• Develop new ideas and approaches to support victims and witnesses
• Oversee staff recruitment, induction and learning
• Provide effective support and performance management to staff and volunteers
• Ensure compliance with statutory, legal and organisational requirements

CRM Project Manager, Microsoft Dynamics 365

Bid Writer

Locality Manager