Veterinary Purchasing Co. Ltd.

Bilingual

• Cultivate relationships with member practices and increase awareness around company initiatives and services
• Serve as a voice for our members, bringing back field information to be utilized internally
• Offer one-on-one consultations with practice owners and managers as requested
• Develop and facilitate workshops for member practices in both live and virtual formats
• Maintain up to date records of field visits and practice consults

Bilingual Member Services Specialist

• Cultivate relationships with member practices
• Increase awareness around company initiatives and services
• Perform pro-active practice visits to foster relationships with members
• Serve as a voice for members, bringing back field information to better serve them
• Liaise with members and answer questions and concerns efficiently and professionally
• Provide initial practice needs assessment and support plan to assist practices
• Offer one-on-one consultations with practice owners and managers as requested
• Develop and facilitate workshops for member practices in live and virtual formats
• Attend conferences and assist in staffing booths and providing live support
• Prepare and submit regular KPIs (key performance indicators)
• Maintain up to date records of field visits and practice consults
• Keep abreast of industry trends and developments