VeSync (US)

User Researcher

• Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.
• Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points.
• Design studies that address key product risks — value, usability, feasibility, and viability
• Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.
• Balance deep research with lean, iterative testing to support product agility and continuous learning.
• Maintain and enhance the participant panel, consent workflows, and research documentation systems.
• Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.
• Evolve a research repository that promotes knowledge sharing and long-term organizational learning.
• Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.
• Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.
• Integrate research insights into product strategy and roadmap prioritization.
• Present insights clearly to executive and cross-functional audiences, influencing both product and business direction.
• Champion user empathy and customer-centric culture across the organization.

Senior UX Researcher

Account Manager

• Support development and execution of annual business plans for Walmart.
• Manage item setup, maintenance, and lifecycle activities within partner systems (e.g., Retail Link, Supplier One, Scintilla (Walmart Luminate), Walmart Open Call, etc.).
• Monitor weekly POS, retail inventory, and replenishment with internal supply chain teams.
• Track business performance across both in-store and online channels (Walmart.com).
• Maintain accurate forecasting through close collaboration with Demand Planning.
• Support customer meetings, line reviews, and seasonal presentations.
• Build working relationships with Buying, Planning, and Merchant teams at Walmart retailers.
• Handle customer communication related to items, pricing, promotions, inventory, and operations.
• Execute promotional calendars including price reductions, events, weekly ad opportunities, DOTCOM promotions, and holiday programs.
• Partner with Marketing and eCommerce teams to optimize digital content, ratings/reviews, and search performance on Walmart.com.
• Track promotional ROI and make recommendations to drive profitable growth.
• Coordinate logistics, inventory flow, and compliance requirements by working with Operations, Supply Chain, and Customer Service.
• Ensure accurate routing, packaging, and shipping guidelines based on retailer-specific requirements.
• Partner with internal teams to resolve order issues, chargebacks, OTIF requirements, and operational KPIs.
• Perform POS analysis and develop insights that support business recommendations for pricing, distribution, assortment, and promotion.
• Monitor competitive landscape and provide updates to internal stakeholders around category trends and competitor activity.
• Utilize syndicated data tools (Circana, Numerator, Profitero, etc.) to influence merchandising decisions.

Account Manager – Walmart

Product Designer

• Drive the design of user flows, interfaces, and interactions across app, wearable, and web platforms.
• Own the user experience design from discovery through launch.
• Translate user insights, research findings, and product strategy into intuitive, engaging, and scalable interfaces.
• Partner with Product Managers, Engineers, and Researchers to ensure design decisions balance value, usability, feasibility, and viability.
• Deliver design assets that reflect clarity, accessibility, and brand consistency.
• Rapidly prototype and iterate concepts using real user feedback and data.
• Establish scalable patterns, components, and reusable assets to accelerate design execution.
• Improve design tooling, documentation, and workflows to support team efficiency.
• Define and document design principles that reflect the brand, mission, and product values.
• Ensure design decisions support product scalability, consistency, and long-term maintenance.
• Partner with User Research to integrate consumer insights throughout the product lifecycle.
• Collaborate with Wellness Researchers to translate scientific insights into human centered interactions.
• Present work to stakeholders with clarity, empathy, and data-informed rationale, connecting design decisions to user and business outcomes.
• Advocate for user needs, accessibility, and design excellence across product, engineering, and business teams.
• Collaborate with marketing, content, and brand teams to ensure a unified product narrative.
• Mentor and support junior designers, elevate team craft, and foster a culture of design critique, storytelling, and collaboration.

Senior UX Researcher

Account Manager – Walmart

Senior Product Designer