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Senior UX Researcher
VeSync (US)Senior UX Researcher leading end-to-end research shaping product strategy at VeSync. Embedding user empathy into strategy and cultivating a customer-centric culture through collaboration.
About the role
Key responsibilities & impact- Plan, execute, and synthesize foundational, generative, and evaluative research across multiple product lines.
- Use mixed methods (qualitative and quantitative) to uncover user needs, motivations, and friction points.
- Design studies that address key product risks — value, usability, feasibility, and viability
- Translate findings into clear, actionable insights that guide strategic decisions and measurable outcomes.
- Balance deep research with lean, iterative testing to support product agility and continuous learning.
- Maintain and enhance the participant panel, consent workflows, and research documentation systems.
- Develop reusable research frameworks, templates, and toolkits to make research more efficient and consistent.
- Evolve a research repository that promotes knowledge sharing and long-term organizational learning.
- Establish standards for insight tagging, storage, and discoverability to reduce duplication and scale research impact.
- Partner with Product, Design, Engineering, and Marketing to define user-centered goals and success metrics.
- Integrate research insights into product strategy and roadmap prioritization.
- Present insights clearly to executive and cross-functional audiences, influencing both product and business direction.
- Champion user empathy and customer-centric culture across the organization.
Requirements
What you’ll need- Bachelor’s or Master’s degree in Human-Computer Interaction (HCI), Psychology, Anthropology, or a related field.
- 5+ years of UX or product research experience, ideally in consumer tech, wearable, or health/wellness domains.
- Proven success conducting end-to-end research from discovery through validation and post-launch evaluation.
- Expertise in mixed methods research (interviews, usability testing, surveys, diary studies, fieldwork).
- Strong synthesis, storytelling, and stakeholder communication skills.
- Experience supporting beta programs in agile environments.
Benefits
Comp & perks- 100% covered Medical/Dental/Vision insurances for employee AND spouse + dependents!
- 401K with 4% employer match (eligible after 90 days of employment) and immediate 100% vesting
- Generous PTO policy + paid holidays
- Life Insurance
- Voluntary Life Insurance
- Disability Insurance
- Critical Illness Coverage
- Accident Insurance
- Healthcare FSA
- Dependent Care FSA
- Travel Assistance Program
- Employee Assistance Program (EAP)
- Fully stocked kitchen
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
mixed methods researchqualitative researchquantitative researchusability testinginterviewssurveysdiary studiesfieldworkresearch frameworksdata synthesis
Soft Skills
storytellingstakeholder communicationuser empathystrategic decision makinginfluencingcollaborationagilitycontinuous learningknowledge sharingorganizational learning