Vervent

Internal Audit Specialist

Vervent

full-time

Posted on:

Location Type: Hybrid

Location: Sioux Falls • South Dakota • United States

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Salary

💰 $17 - $23 per hour

About the role

  • Define and document customer business functions and processes.
  • Build and present trend data of multichannel monitoring formats and quality standards to compile and track performance at team level.
  • Prepares and analyzes weekly and monthly internal and external quality reports to identify customer needs and expectations.
  • Perform ongoing evaluation of reporting effectiveness and develop new reports anticipating the client and internal stakeholder needs and driving to self-service capabilities.
  • Build strong working relationships with stakeholders and team members through effective communication throughout client life-cycle.
  • Maintain departmental standards through exceptional listening and analytical skills.
  • Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of system access.
  • Develop tools, techniques, and standardization to ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.

Requirements

  • Bachelor’s in business management, Finance, Computer Science, or related field
  • 2-5 years of experience in finance or related field, or combination of relevant experience and education.
  • Ability to communicate effectively with various audiences including stakeholders and team members through written and verbal means.
  • Must demonstrate strong analytical skills and ability to translate data into action.
  • Strong working knowledge of computer software including Microsoft Office.
Benefits
  • Medical, FSA & HSA, Dental, Vision + More!
  • 401k - 100% vested once you start contributing.
  • Generous company match!
  • Regular employee health, wellness & engagement activities.
  • Pet Insurance, because fur babies are important to us too!
  • Beautiful local offices with on-site/hybrid options.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisreportingtrend analysisbusiness process documentationperformance trackingself-service reportingstandardization techniquesoperational procedure evaluationcost efficiency enhancement
Soft Skills
effective communicationanalytical skillsrelationship buildinglistening skills
Certifications
Bachelor’s in business managementBachelor’s in FinanceBachelor’s in Computer Science