Vervent

Security Engineer

• Primary responsibility for security solution design and engineering.
• Execute and assist in further development of the company’s vulnerability management program.
• Perform vulnerability scans, network penetration tests, web application testing, threat analysis, wireless network analysis, and social engineering assessments.
• Perform security assessments of new and existing systems.
• Serve as a key team member on the Incident Response Team.
• Perform threat hunting across the enterprise.
• Perform end to end security monitoring, second level triage and incident response using enterprise tools across various channels like - SIEM, EDR, Email gateway, Firewall rules, Global CDN (content delivery Network) etc.
• Support day to day SOC operations, including second level incident triage, investigation, threat detection and response.
• Propose changes to policy and procedures as needed.
• Develop comprehensive and accurate reports and presentations for both technical and executive audiences.
• Assist in the technical preparation and support of Payment Card Industry (PCI) and Standard Operating Control (SOC) audits.
• Participate in third party information security reviews.
• Collaborate with cross functional teams to strengthen overall enterprise security posture.
• Develop scripts and methodologies to enhance security operations.
• Other duties as assigned.

Senior Cybersecurity Engineer

• Primary responsibility for security solution design and engineering.
• Execute and assist in further development of the company’s vulnerability management program.
• Perform vulnerability scans, network penetration tests, web application testing, threat analysis, wireless network analysis, and social engineering assessments.
• Perform security assessments of new and existing systems.
• Serve as a key team member on the Incident Response Team.
• Perform threat hunting across the enterprise.
• Performed end to end security monitoring, second level triage and incident response using enterprise tools across various channels like - SIEM, EDR, Email gateway, Firewall rules, Global CDN (content delivery Network) etc.
• Support day to day SOC operations, including second level incident triage, investigation, threat detection and response.
• Propose changes to policy and procedures as needed.
• Develop comprehensive and accurate reports and presentations for both technical and executive audiences.
• Assist in the technical preparation and support of Payment Card Industry (PCI) and Standard Operating Control (SOC) audits.
• Participate in third party information security reviews.
• Collaborate with cross functional teams to strengthen overall enterprise security posture.
• Develop scripts and methodologies to enhance security operations.
• Other duties as assigned.

IT Support

• Define and document customer business functions and processes.
• Build and present trend data of multichannel monitoring formats and quality standards to compile and track performance at team level.
• Prepares and analyzes weekly and monthly internal and external quality reports to identify customer needs and expectations.
• Perform ongoing evaluation of reporting effectiveness and develop new reports anticipating the client and internal stakeholder needs and driving to self-service capabilities.
• Build strong working relationships with stakeholders and team members through effective communication throughout client life-cycle.
• Maintain departmental standards through exceptional listening and analytical skills.
• Consult with management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of system access.
• Develop tools, techniques, and standardization to ensure repeatable results, enhance company effectiveness, client satisfaction, and overall cost efficiency.

Internal Audit Specialist

Customer Success Manager

• Cultivate the Client Relationship by meeting client expectations and through collaboration on effective strategies to achieve program goals
• Drive revenue and maximize margin for the client relationship – partner with internal support services to discover paths to greater profitability
• Effectively administer the program: Serve as central point of contact for client interactions, including new initiative design, issue escalation, customer complaints, and client reporting
• Serve as central point of contact for Vervent support services (GSO, IT, Finance, PMO, Card Risk/Underwriting, and Card Marketing) to effectively administer the program
• Deliver Invoicing and SLA reporting
• Create and maintain comprehensive client documentation
• Plan and facilitate client planning sessions and quarterly business reviews to ensure all contractual obligations are met and performance of client’s portfolio is on par with expectations
• Develop appropriate action plans as result of planning session review
• Facilitate client review of services such as call center listening sessions
• Assist with client audits and bank requests
• Execute client initiatives and partner with PMO to manage project launches and define project timeframes

Senior Manager, Client Success

Manager

• Analyze fraud activity and develop actionable insights to inform prevention strategies
• Design, implement, and optimize fraud rules and alerts for credit card programs
• Lead fraud reviews to assess system performance and update strategies as needed
• Collaborate with the Fraud Analytics team to develop data-driven rules and reporting
• Partner with Fraud Operations to ensure effective management of fraud alerts
• Triage fraud events, assess root causes, and implement mitigation actions in real-time
• Provide clear and concise fraud trend briefings to leadership
• Mentor and manage offshore team members, providing guidance on rule logic, procedures, and fraud trends
• Maintain documentation of rule changes, performance tracking, and system configurations

Manager, Fraud Strategy

Program Manager

• Conduct fraud risk assessments for new products, services, and feature enhancements
• Lead cross-functional fraud management initiatives from concept through execution
• Coordinate with Fraud Strategy, Fraud Operations, Product, IT, Compliance, and Audit teams to ensure effective fraud control implementation
• Track and report program deliverables, risks, and timelines to leadership
• Support post-event reviews and remediation efforts for fraud incidents
• Ensure alignment with industry standards, regulatory expectations, and internal governance
• Develop and maintain project documentation, fraud requirements, and change management records

Fraud Program Manager

Business Analyst

• Maintain and update tasks, timelines, and deliverables within the project management system
• Assist Project Managers with administrative project tasks
• Schedule project meetings and document meeting notes
• Track action items and follow-ups to ensure timely resolution
• Assist with gathering and documenting business requirements
• Support workflow, process and procedural documentation
• Assist with User Acceptance Testing (UAT) coordination, including test tracking and issue documentation
• Prepare basic reports, summaries and dashboards
• Maintain organized project, governance and compliance documentation in accordance to ePMO standards

Senior Cybersecurity Engineer

Senior Cybersecurity Engineer

Senior Cybersecurity Engineer

Senior Cybersecurity Engineer

Internal Audit Specialist

Senior Manager, Client Success

Manager, Fraud Strategy

Fraud Program Manager

Junior Business Analyst