Vertex Pharmaceuticals

Procurement

• Collaborate with internally and external business partners to resolve complex quality issues
• Participates in cross-functional teams as an experienced Quality technical resource
• Drafts and enforces Quality Agreements between CMOs/Suppliers and Vertex
• Conducts quality investigations /deviations and reviews corrective action plans
• Ensures appropriate CAPA actions are identified and addressed

Senior Manager, GMP Operational Quality – Vendor Management

Manager

• Collaborate with internally and external business partners to resolve complex quality issues to ensure compliant solutions
• Participates in cross-functional teams as an experienced Quality technical resource
• Drafts and enforces Quality Agreements between CMOs/Suppliers and Vertex
• Conducts quality investigations/deviations and reviews corrective action plans for adequacy and compliance
• Maintains Quality Metrics to support process improvement activities
• Approves investigations/CAPAs
• Provides technical advice for partner and regulatory agency audits

Senior Manager, GMP Operational Quality

• Lead day-to-day and strategic oversight of vendors supporting patient support programs.
• Develop and maintain strong vendor governance models, including business reviews, performance scorecards, escalation pathways, and service-level expectations.
• Ensure vendors are operating in alignment with contractual obligations, business requirements, quality standards, and compliance expectations.
• Partner with internal stakeholders to evaluate vendor capabilities and support vendor selection, onboarding, and transition activities.
• Define, monitor, and report on key performance indicators (KPIs), service-level agreements (SLAs), and operational metrics.
• Identify performance gaps, risks, and process inefficiencies, and lead corrective and preventive action plans with vendors.
• Drive continuous improvement initiatives to enhance patient experience, operational efficiency, and program effectiveness.
• Conduct regular business reviews and present vendor performance insights and recommendations to leadership.
• Serve as a primary liaison between internal teams and external vendors to ensure alignment on program objectives, timelines, and deliverables.
• Collaborate with Patient Services, Market Access, Commercial, Legal, Compliance, Privacy, Procurement, and Finance to support vendor-related initiatives.
• Translate business needs into clear vendor requirements and operational expectations.
• Support implementation of new programs, enhancements, and process changes impacting vendor operations.
• Partner with Procurement, Legal, and Finance to support contract development, amendments, renewals, and statement-of-work management.
• Monitor vendor budgets, invoices, and financial performance to ensure accurate forecasting and cost control.
• Assess vendor proposals and business cases to support investment decisions and operational planning.
• Lead cross-functional projects related to vendor operations, patient support program enhancements, and new service implementations.
• Develop project plans, timelines, milestones, and stakeholder communication plans to ensure successful execution.
• Coordinate internal and external stakeholders to manage deliverables, dependencies, risks, and issue resolution.
• Track project progress against scope, timeline, and budget, and provide regular status updates to leadership.
• Support change management activities associated with vendor transitions, new program launches, and process improvements.
• Ensure vendor activities comply with all applicable healthcare, privacy, legal, and regulatory requirements, as well as company policies and procedures.

Associate Director, Patient Support – Vendor Management

Project Manager

• Support the Quality Risk Management Quality System owner for project coordination on strategic initiatives
• Ensure compliance with regulatory requirements, industry standards and company policies
• Analyze QMS trends and KPIs to identify opportunities for continuous improvement
• Support the Quality system owner in compliance related activities
• Own, track and/or facilitate the completion of CAPAs, inspection/audit commitments, etc.
• Assist in authoring and revising SOPs, work instructions, and training materials
• Provide administrative support to the Global Quality systems team
• Collaborate with cross-functional teams to ensure timely and compliant execution of Quality Risk management activities

Quality Systems Project Manager

• Serve as primary support and project coordinator for the QRM processes and strategic initiatives
• Collaborates with cross-functional teams to ensure timely and compliant execution of Quality Risk management activities
• Supports the Quality system owner in compliance related activities; may own, track and /or facilitate the completion of CAPAs, inspection /audit commitments, etc.
• Analyzes QMS trends and KPIs to identify opportunities for continuous improvement
• Performs compliance and data quality checks as part of QRM quality system oversight to ensure execution is compliant with internal procedures / regulatory requirements
• Assist in authoring and revising SOPs, work instructions, and training materials
• Assist the process owner with managing the various continuous improvement initiatives and projects
• Function as a Super User and help support the end users of QRM technology as needed
• Provide administrative support to the Global Quality systems team

Quality Systems Project Manager – Contract

Security Engineer

• The Project Manager will be responsible for hands-on execution of the project.
• This includes responsibility for Program and Workstream Governance, Scope Management, Schedule Management, Resource Management, Financial Management, Risk and Issue Management (including cross-functional impact assessment/mitigation), Dependency Management, Integration Management, Stakeholder Management, and Communications and Change Management.

Cybersecurity Project Manager – Contract

QA Engineer

• Lead the oversight, execution, and successful delivery of large-scale, cross-functional, and potentially multi-year initiatives
• Provide strategic input and technical expertise while applying project management best practices to support functions across RDQA
• Partner closely with cross-functional teams to ensure alignment, consistency, compliance, and effective change management
• Identify appropriate project representatives, governance model, engagement timing, and cross-functional involvement needed for successful execution
• Conduct research, data analysis, and root cause investigations to identify process gaps, operational risks, trends, and improvement opportunities.

Senior Project Manager, Research and Development Quality Assurance

• Lead the oversight, execution, and successful delivery of large-scale, cross-functional, and potentially multi-year initiatives that are high impact and strategically important to the organization
• Provide strategic input and technical expertise while applying project management best practices to support functions across RDQA
• Partner closely with cross-functional teams to ensure alignment, consistency, compliance, communication, training, and effective change management
• Manage large-scale projects and process improvement initiatives focused on operational excellence, organizational maturity, and scalable solutions
• Serve as the central communication conduit across project teams to ensure transparency, clarity, and alignment
• Identify appropriate project representatives, governance model, engagement timing, and cross-functional involvement needed for successful execution
• Conduct research, data analysis, and root cause investigations to identify process gaps, operational risks, trends, and improvement opportunities
• Serve as a Subject Matter Expert (SME) on medium-complexity initiatives, providing guidance on processes, systems, and analytics
• May manage, mentor and train employees and contracting staff providing administrative / coordination assistance ensuring efficient time and resource utilization

Senior Project Manager – Research and Development, Quality Assurance

ServiceNow

• Assist with the design, configuration, and implementation of ServiceNow’s Strategic Portfolio Management (SPM) and Project & Portfolio Management (PPM) capabilities.
• Act as a trusted partner to PMO stakeholders and DTE teams for portfolio, demand, and project management capabilities.
• Understand business strategy, investment priorities, and delivery models, and translate them into ServiceNow SPM / PPM solutions.
• Lead the functional design, configuration, and implementation of ServiceNow SPM / PPM modules.
• Develop and maintain lifecycle plans for SPM / PPM capabilities, including Hypercare and adoption improvements.
• Manage relationships with ServiceNow implementation partners, system integrators, and internal delivery teams.
• Support data migration and transition from legacy portfolio or project management tools into ServiceNow.