Industrial Maintenance and Operations Assessor
Bureau Veritas Group
Payments Settlement Operations Manager
Versapay
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $110,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ERP
About the role
- Manage and audit daily settlement operations across ACH, wire, card, and alternative payment methods.
- Monitor and resolve exceptions, rejects, and discrepancies in payment processing.
- Ensure accurate posting of returned items and alignment with invoice reconciliation.
- Reconcile daily transactions and investigate discrepancies.
- Escalate unresolved issues and coordinate with internal and external stakeholders.
- Lead automation initiatives to reduce manual intervention and improve operational efficiency.
- Collaborate with Product and Engineering teams to enhance payment workflows and system capabilities.
- Prepare and analyze reports on payment activities and settlement performance.
- Identify trends and recommend process improvements.
- Ensure adherence to internal controls, regulatory requirements, and audit standards.
- Serve as the escalation point for payment-related issues and partner with Legal and Compliance teams as needed.
- Supervise and mentor a team of settlement analysts and specialists.
- Conduct performance reviews, set KPIs, and foster a culture of continuous improvement.
- Partner with Finance, Accounting, Customer Support, and external vendors (e.g., Telecheck, Fiserv, Worldpay) to ensure seamless operations.
- Provide strategic input on new payment products and services.
Requirements
- Bachelor’s degree in quantitative discipline such as Finance, Accounting, Engineering, Mathematics or related fields.
- 5+ years of experience in payment operations, with at least 2 years in a managerial role.
- Strong understanding of settlement systems, ACH processing, and dispute resolution.
- Experience with automation tools and ERP/payment platforms.
- Excellent communication, analytical, and leadership skills.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
ACH processingpayment operationssettlement systemsdispute resolutionautomation toolsERP platformspayment platformstransaction reconciliationinvoice reconciliationreport analysis
Soft skills
communicationanalytical skillsleadershipteam supervisionproblem-solvingcollaborationperformance managementKPI settingcontinuous improvementstakeholder coordination
