Versana

DevOps Engineer

• Design, implement and enhance system observability and monitoring tools
• Monitor system performance, create incident response plans, and implement observability practices to gain insights into system behavior.
• Implement and monitor service-level objectives (SLOs) and indicators.
• Improve system reliability and resiliency.
• Conduct post-incident reviews and implement necessary changes to prevent system failures.
• Assist teams in implementing observability tools and leveraging available telemetry data to troubleshoot and resolve incidents and problems.
• Leverage observability and event management to improve key incident management metrics, such as mean time to detect and mean time to restore services.
• Continually optimize systems and workflows by improving architecture, infrastructure, automation, CI/CD, and observability.
• Collaborate with developers to ensure applications are designed with DevOps best practices in mind.
• Participate in a rotating on-call schedule for weekend releases and being available to respond to production issues outside of regular working hours, including weekends and holidays.

SRE/DevOps Engineer

Database Administrator

• Drive performance optimization and operational excellence across Azure-managed PostgreSQL and Oracle environments—tuning SQL and improving data access patterns.
• Monitor database health, performance, and capacity using Datadog for alerting, SLO tracking, and trend analysis.
• Own backups, restores, and disaster recovery procedures; regularly validate recovery readiness through testing.
• Administer access controls and user provisioning in alignment with security and financial compliance requirements.
• Collaborate with developers to analyze and optimize SQL execution paths in the application’s data access layer using Datadog APM traces.
• Read and understand Java code to trace data access patterns and ensure tuning aligns with how the application interacts with the database.
• Partner with software engineers and architects during design and sprint planning to shape efficient relational data models, indexing approaches, and query strategies.
• Identify performance bottlenecks using database monitoring and work with developers to implement query rewrites and schema adjustments.
• Establish and track performance baselines for business-critical queries and implement anomaly detection.

Business Analyst

• Become the SME in the loan syndication market and the product.
• Collaborate with Product Managers and Product Specialists on product vision and execute on plan to achieve success.
• With a user-focused mind-set, document requirements, acceptance criteria and detailed test cases for user stories.
• Build, maintain and prioritize new features as well as the backlog to fulfil the product vision.
• Participate in scrum stand-ups, planning, refinements, sprint reviews, and retrospectives.
• Partner with the UX team to create wireframes and prototypes and rapidly iterate based on feedback.
• Serve as a link between business and technology to ensure project goals align with business objectives.
• Ensure final delivery meets requirements.
• Monitor product usage and analytics and analyse trends and patterns for product enhancements.
• Prepare internal and external documentation, e.g. Release Notes, User Guides, Product Blogs, FAQs, etc., enabling Client Support, Client Engagement and Sales Teams on new feature literature, training and aid in troubleshooting issues.
• Provide product demonstrations to both internal teams and clients/prospects.

Engineering Manager

• Lead, mentor, and develop engineering managers, tech leads, and individual contributors across multiple teams.
• Build a culture of ownership, accountability, collaboration, and continuous improvement.
• Drive career growth frameworks, performance management, and succession planning.
• Foster an inclusive, high-trust environment that supports well-being and sustained productivity.
• Provide strategic technical direction in partnership with architecture and product leadership.
• Guide teams in designing scalable, secure, and high-quality systems aligned with long-term business goals.
• Champion engineering best practices, including code quality, observability, automation, and DevOps maturity.
• Lead efforts to modernize technology, simplify architecture, and reduce technical debt.
• Establish and monitor KPIs for engineering performance, quality, and reliability.
• Lead continuous improvement initiatives across the engineering organization.
• Optimize team structures, resource allocations, and processes for scale.
• Act as a senior partner to Product, Design, Data, Security, and Infrastructure teams.
• Communicate technical decisions, trade-offs, and risks clearly to executive leadership.
• Ensure engineering alignment with organizational goals and compliance requirements.
• Additional duties and responsibilities as may be reasonably assigned from time to time as operational needs evolve.

Senior Engineering Manager

Technical Program Manager

• Own end-to-end delivery of complex technical programs, from planning and design through launch and operationalization.
• Develop detailed program plans, timelines, milestones, and success metrics.
• Identify, assess, and mitigate program risks and blockers, ensuring predictable execution.
• Facilitate effective communication across engineering, product, and leadership teams.
• Partner with Product Managers to translate product requirements into technical workstreams.
• Drive scalable Agile execution across multiple Scrum teams.
• Deliver clear, concise program updates to executives and cross-functional leaders.
• Partner with Product, Marketing, Sales, and Compliance to define the GTM roadmap.

Full-stack Engineer

• Oversee technical direction in collaboration with Architects
• Drive successful delivery of solutions, ensuring quality, performance, and scalability
• Collaborate with Product and UX teams to translate client needs into solutions
• Build test automation across the full stack and enforce engineering best practices
• Optimize application performance and reliability in a cloud environment
• Serve as the technical authority and primary point of contact for the squad
• Guide architectural discussions, code reviews, and implementation decisions
• Ensure adherence to coding standards, architectural principles, and security best practices
• Identify and introduce new tools to improve team efficiency
• Establish and evolve the technical foundation for the Application Development squad
• Partner with Product Managers to define scope, timelines, and priorities
• Communicate project status, risks, and dependencies to stakeholders
• Provide day-to-day technical mentorship and foster a culture of continuous learning
• Help onboard and support new engineers to ensure consistent growth

Technical Lead – Application Development

Customer Success Manager

• Actively drive client participation and engagement to support a new Versana product launch. **• Collaborate with product, engineering, marketing, sales and customer success teams to deliver a product go-to-market (GTM) plans.**• Passionate about developing and implementing the ideal customer journey for a new product.**• Provide direct client training to drive adoption of Versana’s self-service technology solution.**• Coordinate efforts with the Head of Product, Client Success with Go-to-Market (GTM) execution for Versana new product launch, including Agent Bank and Lender onboarding, product demonstrations, documentation gathering, account activation. **• Provide ongoing support to new clients with training and manual processing of the new product’s launch. **• Address queries from Agents and Lenders around the new product’s process and workflow, from loan and amendment documentation, system queries to process of the new product’s capture**• Assist with developing and adhering to performance metrics and provide continued recommendations for process improvement to reduce turnaround times for existing processes. **• Adhere to internal and external onboarding and new product related SLAs, where applicable.**• Ensure that all operations comply with industry regulations, data security standards, and risk management protocols.