The Senior Presales Engineer will serve as the primary ambassador and expert for our innovative solutions designed to enhance school transportation safety.
This hybrid role combines sales support with a product mindset, focusing on implementing and continuously improving our GTM strategy, demo, and pilot processes.
The Solutions Consultant will take learnings from client engagement and tradeshows to drive initiatives that ensure success in our GTM strategy and pilot process.
This role requires exceptional communication skills and strategic insight to build connections with clients and stakeholders, ensuring our solutions meet their needs and exceed expectations
Job Duties:
Product Expertise:
Develop and maintain comprehensive knowledge of the School Bus Arm product, including technical specifications and competitive landscape
Stay informed about advancements in technology and regulations related to school transportation safety
Develop sales enablement materials and conduct internal training sessions to keep team updated on product features, competitive insights, product positioning, market trends, and industry best practices.
Collaborate with cross-functional teams to provide insights on client needs and potential product enhancements.
Client Engagement and Enablement:
Conduct assessments to understand client needs, pain points, and logistical challenges in school transportation and student safety.
Provide tailored solution recommendations that align with client requirements and enhance safety measures.
Build and maintain strong relationships with key stakeholders to ensure ongoing communication and trust.
Gather and document client feedback for continuous improvement of products and services.
Support sales, account management, and customer success teams with client demos, pilots, training, and onboarding.
Own our pilot and demo process, partnering with sales, marketing, government relations, and product management to optimize our GTM strategy and develop scalable solutions.
Solution Development:
Collaborate with cross-functional teams, including sales, engineering, and product management, and client support to design customized solutions.
Assist in drafting detailed project proposals that outline deliverables, timelines, and pricing structure.
Ensure solutions are aligned with client objectives and industry standards, highlighting the unique benefits of the automated enforcement School Bus Stop Arm product.
Participate in brainstorming sessions to identify innovative approaches to meet client needs.
Product Solution Representative:
Serve as the primary representative for the School Bus Stop Arm product at trade shows, conventions, and industry events.
Prepare and deliver engaging presentations and product demonstrations to showcase the benefits of the product.
Network with industry professionals to identify potential clients or partners and gather market insights.
Collect feedback from event participants to inform product development and marketing strategies.
Requirements
Bachelor's degree in Business, Engineering, Public Policy, Marketing, or a related field..
Experience working with school districts, school transportation directors, law enforcement, or municipalities preferred.
Advanced degree (MBA or equivalent) is a plus but not required.
3-5 years of experience in solutions consultant, product management, sales, strategy, or management consulting in the technology, transportation, or safety products sector.
Prior experience in running pilot programs and implementing new processes to drive product and sales strategy improvements highly preferred.
Proven track record of successfully engaging with clients and delivering tailored solutions.
Comfortable using CRM software and other productivity tools (such as Microsoft Office Suite, project management software, PowerBI, etc.).
Ability to learn and adapt to new technology and products quickly.
Understanding of engineering or technical specifications related to safety products.
Strong analytical and problem-solving skills with the ability to assess client needs and develop effective solutions.
Excellent presentation, storytelling, client relationship building, and interpersonal skills, with the ability to convey technical information to non-technical stakeholders.
Proficiency in project management methodologies and tools to effectively manage timelines and deliverable.
Familiarity with safety regulations and compliance standards related to school transportation a plus.
Must be able to travel domestically (US and Canada) as needed to engage with customers, participate in team meetings, and travel to trade shows. Expected travel is ~25-50% on average.