Veremark

Business Analyst

• Translate business and user needs into clear configuration specifications and requirements for new product features and integrations
• Support end-to-end feature delivery, including requirement gathering, documentation, acceptance criteria, and testing
• Perform quality assurance and user acceptance testing to validate functionality and usability
• Define reporting and alerting requirements and ensure internal visibility of key product metrics
• Own and develop relationships with integration partners, working collaboratively to optimise and enhance integrations
• Design, document, and improve system and operational processes across the product lifecycle
• Create user-facing help content, including instructional guides and video walkthroughs (e.g., Loom, Synthesia etc)
• Analyse common sources of technical issues or support questions and provide actionable recommendations
• Communicate key insights, risks, and findings to the Product team and wider stakeholders
• Proactively identify opportunities to improve monitoring, discover issues earlier, and deliver greater value to customers

Business Analyst – Product Team

Chief of Staff

• Translate the CEO’s priorities into clear company-wide goals.
• Drive annual and quarterly planning cycles across teams.
• Ensure alignment between Product, Revenue, Operations, Marketing, and Finance.
• Act as a thought partner to the CEO — providing analysis, insight, and structured recommendations.
• Prepare executive briefs, leadership updates, presentations, and internal communications.
• Support preparation for board meetings, partnerships, and external engagements.
• Facilitate coordination across a global organisation with teams in multiple regions.
• Identify operational bottlenecks and lead solutions that keep the business moving fast.
• Help refine organisational structure as we scale.
• Support talent initiatives, leadership development, and internal communication.

Business Analyst – Product Team

Chief of Staff to the CEO