Manager, Customer Care
Veracyte, Inc.
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $94,000 - $114,000 per year
About the role
- Provide day-to-day supervision of assigned staff
- Lead and manage specific projects or initiatives to drive process improvements
- Develop strategic plans to meet commercial and operations goals
- Work with leadership to develop strategies to enhance client satisfaction
Requirements
- A bachelor’s degree (B.A. or B.S.) is preferred
- 5-10 years of experience in people leadership and/or customer service within healthcare, biotech, or laboratory settings; oncology experience is preferred
- 3+ years of relevant experience as a people leader in a team lead, supervisor, or similar role
Benefits
- competitive compensation and benefits
- committed to fostering an inclusive workforce
- significant career opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
supervisionleadershipproject managementstrategic planningprocess improvementclient satisfaction
Certifications
bachelor’s degree