Veracyte, Inc.

Salesforce Administrator

Veracyte, Inc.

full-time

Posted on:

Location Type: Remote

Location: Remote • California • 🇺🇸 United States

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Salary

💰 $101,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

SFDC

About the role

  • Administer and support the Salesforce.com platform including user setup, profiles, roles, permissions, workflows and data management
  • Configure and customize Salesforce applications to align with business requirements
  • Perform system maintenance, including regular updates, backups, monitoring of performance areas and identification of areas to reduce technical debt
  • Collaborating with stakeholders to gather and analyze business requirements, translating them to functional specifications/user stories
  • Collaborating with developers to translate functional specification into system solutions
  • Provide Training, documentation and processes that enable users to effectively utilize Salesorce
  • Develop and maintain reports, dashboards and data management capabilities to support business operations
  • Conduct user training and provide ongoing support to ensure effective use of the Salesforce Platform
  • Act as frontline support to triage, troubleshoot and resolve technical issues
  • Stay up-to-date with Salesforce Releases and enhancements
  • Work closely with cross functional teams to integrate Salesforce with other business systems

Requirements

  • A bachelor’s degree (preferably with an emphasis in Business Administration or Information Systems), or equivalent experience
  • 5+ years of experience as a Salesforce Administrator
  • Salesforce Administrator Certification required; Advanced Administrator Certification preferred
  • Strong understanding of Salesforce architecture, configuration and best practices.
  • Proficiency in creating and managing Salesforce reports, dashboards and data management tools
  • Able to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Exceptional ability to accurately define business requirements for stakeholders
  • Experience with Salesforce Communities highly preferred
  • Ability to accept priorities set by management and obtain clarification as needed. Take full ownership of assigned tasks
  • Ability to work with a high degree of autonomy and flexibility
  • Excellent communication and interpersonal skills
  • Familiarity with Agile project management methodologies
Benefits
  • Competitive compensation
  • Professional development opportunities
  • Inclusive workforce environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Salesforce administrationSalesforce configurationSalesforce customizationSalesforce reportsSalesforce dashboardsData managementTechnical troubleshootingUser trainingBusiness requirements analysisAgile methodologies
Soft skills
CommunicationInterpersonal skillsCollaborationTime managementAutonomyFlexibilityOwnershipPrioritizationProblem-solvingStakeholder engagement
Certifications
Salesforce Administrator CertificationAdvanced Administrator Certification
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