Administrative Assistant
Veracity Insurance Solutions, LLC
full-time
Posted on:
Location Type: Remote
Location: Remote • Alaska, Arizona, Florida, Illinois, Kansas, Kentucky, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $18 - $23 per hour
Job Level
JuniorMid-Level
About the role
- Provide comprehensive administrative support to Account Managers, Brokers, and departmental operations to ensure efficient workflow and service excellence
- Obtain and maintain a valid Property and Casualty License in compliance with regulatory requirements
- Prepare, process, and distribute quotes, finance agreements, Accord applications, bind requests, invoices, and state affidavits accurately and on time
- Conduct policy checks, manage renewals, request loss runs, and ensure documentation accuracy and completeness
- Record and maintain transparent transaction data within AMS and other Veracity systems, ensuring data integrity and compliance
- Assist with internal and external audits by verifying documentation and transaction accuracy
- Coordinate meetings, manage calendars, and schedule appointments for team members and leadership
- Support Sales and other departments with service-related items, project-based initiatives, and cross-functional communication
- Prepare and maintain reports, presentations, and internal materials to support operational goals
- Manage shared inboxes, phone coverage, mail handling, and general office support tasks promptly and professionally
- Monitor key deadlines for policy renewals, compliance filings, and project milestones to ensure timely completion
- Organize and maintain digital and physical files in accordance with recordkeeping and compliance standards
- Assist with onboarding and training of new administrative staff and maintain training materials
- Identify and contribute to process improvements to enhance efficiency and team performance
- Support event and meeting logistics, including setup, coordination, and material preparation
- Uphold confidentiality, professionalism, and a strong customer service orientation in all interactions
- Maintain regular and timely attendance and demonstrate accountability and consistency in task execution
- Professional demeanor with excellent interpersonal and customer service skills
- Utilize computer systems, email platforms, and document management tools proficiently to complete daily tasks
- Required to perform other duties as requested, directed, or assigned
Requirements
- High school diploma required
- Minimum of two years of experience in the surplus lines or insurance industry, or a valid Property & Casualty (P&C) license with at least one year of related administrative or CSR experience
- Background in administration or accounting preferred
- Proficiency in Microsoft Word, Excel, and Outlook preferred
Benefits
- Health, dental, and vision plans
- Amazing work-life balance with 4 weeks of Paid Time Off
- 10 Paid Company Holidays with 2 floating holidays
- 401K Programs with employer match
- Personal assistance programs for support in a healthy personal and work life
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative supportdata integritydocumentation accuracyprocess improvementreport preparationpolicy checkstransaction managementcalendar managementfile organizationcustomer service
Soft skills
interpersonal skillsprofessionalismaccountabilitycommunicationteam performanceconfidentialityservice excellenceorganizational skillsattention to detailcustomer service orientation
Certifications
Property and Casualty License