Vencora

Business Development Rep

• To promote the sale of SSP Group general insurance software solutions within the Caribbean region to new and existing clients, including insurers and MGAs.
• To develop and maintain effective working relationships across the territory to optimise income and profit by identifying and securing new business opportunities and retaining existing business.
• Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
• Identifies, evaluates and recommends options, implementing if required.
• Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements.
• Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.
• Designs and implements sales strategies and works with senior management to implement sales plans.
• Plans, monitors and controls the work of sales teams.
• Develops and maintains effective customer relationships at executive levels and qualifies new sales leads.
• Leads the bid process within organisation, maintaining customer contact during and after the selling process to ensure customer satisfaction.
• Contributes to the development and training of sales teams and product/service development.
• Oversees the organisation's promotional/selling activities to one or more clients, to ensure that such activities are aligned with corporate marketing objectives.
• Approves medium-scale proposals to clients.
• Negotiates with client representatives at senior levels on both technical and commercial issues.
• Ensures that organisational policy and strategy is adhered to.
• Provides informed feedback that contributes to promotional strategy and to product development.
• Works closely with the sales team to ensure that customers are assisted and advised properly.
• Ensures that reliable cost, effort and risk estimates and project plans are produced.
• Manages all sales support activities, taking full responsibility for the technical content of bids and sales proposals.
• Establishes metrics to provide data on performance and help with the continuous improvement of sales support activities.
• Carries out day-to-day management of the client services function.
• Defines service levels for client services employees and monitors performance.
• Takes responsibility for specification, agreement and application of client services standards and for the resolution of clients’ service problems.

Business Development Manager

System Administrator

• Support and maintain internal network systems, workstations, telephony, and business applications
• Administer and maintain core network infrastructure
• Effectively resolve systems issues and provide quality user support
• Train users in hardware and software usage
• Perform proactive reporting and regular systems reviews
• Manage Azure infrastructure for budget planning
• Lead and manage IT projects adhering to timelines

Senior IT Systems Administrator

Financial Planning and Analysis

• Support the short and long-term strategic financial objectives of the Portfolio with financial information and operational insights.
• Ensure on time and accurate delivery of financial results to ParentCo.
• Lead the Quarterly Strategic Review process across the Portfolio.
• Monitor acquisition performance against investment thesis ensuring key objectives are met.

Business Development Manager

Senior IT Systems Administrator

Portfolio Finance Director