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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management and business development within the Caribbean general insurance market, with a strong focus on sales strategy implementation and territory planning. Proven ability to negotiate and close substantial business opportunities while ensuring client satisfaction and adherence to organizational policies.
Highest-signal resume keywords
Client Facing ExperienceBusiness DevelopmentSales Strategy ImplementationTerritory PlanningKnowledge of Caribbean General Insurance Market
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business DevelopmentSales StrategyClient Relationship ManagementCommercial AcumenFinancial AcumenNegotiation SkillsProject PlanningPerformance Metrics EstablishmentProblem ResolutionUnderstanding of Commercial Product Pricing
Soft Skills
CollaborationCommunicationStakeholder EngagementTeam LeadershipTraining and Development
Tools & Technologies
SSP SolutionsCore Insurance Software Systems
Certifications & Qualifications
Degree in Business, IT, Finance or Insurance
Industry Keywords
Caribbean General Insurance MarketBrokerageInsurerMGA Operating ModelsRegulatory FrameworksFSRCFSCCBTT
About the role
Key responsibilities & impact- To promote the sale of SSP Group general insurance software solutions within the Caribbean region to new and existing clients, including insurers and MGAs.
- To develop and maintain effective working relationships across the territory to optimise income and profit by identifying and securing new business opportunities and retaining existing business.
- Takes responsibility for understanding client requirements, collecting data, delivering analysis and problem resolution.
- Identifies, evaluates and recommends options, implementing if required.
- Collaborates with, and facilitates stakeholder groups, as part of formal or informal consultancy agreements.
- Seeks to fully address client needs, enhancing the capabilities and effectiveness of client personnel, by ensuring that proposed solutions are properly understood and appropriately exploited.
- Designs and implements sales strategies and works with senior management to implement sales plans.
- Plans, monitors and controls the work of sales teams.
- Develops and maintains effective customer relationships at executive levels and qualifies new sales leads.
- Leads the bid process within organisation, maintaining customer contact during and after the selling process to ensure customer satisfaction.
- Contributes to the development and training of sales teams and product/service development.
- Oversees the organisation's promotional/selling activities to one or more clients, to ensure that such activities are aligned with corporate marketing objectives.
- Approves medium-scale proposals to clients.
- Negotiates with client representatives at senior levels on both technical and commercial issues.
- Ensures that organisational policy and strategy is adhered to.
- Provides informed feedback that contributes to promotional strategy and to product development.
- Works closely with the sales team to ensure that customers are assisted and advised properly.
- Ensures that reliable cost, effort and risk estimates and project plans are produced.
- Manages all sales support activities, taking full responsibility for the technical content of bids and sales proposals.
- Establishes metrics to provide data on performance and help with the continuous improvement of sales support activities.
- Carries out day-to-day management of the client services function.
- Defines service levels for client services employees and monitors performance.
- Takes responsibility for specification, agreement and application of client services standards and for the resolution of clients’ service problems.
Requirements
What you’ll need- Degree-level qualification in a relevant subject (e.g. Business, IT, Finance or Insurance), or equivalent professional qualifications, plus considerable work experience in a relevant role.
- OR substantial work experience in a relevant role
- Significant and demonstrable client facing experience
- Demonstrable commercial and financial acumen and understanding of the sales process
- Experience of territory planning and new business sales activity
- Knowledge of the Caribbean general insurance market, including broking, insurer and MGA operating models, regulatory frameworks (e.g. FSRC, FSC, CBTT) and core insurance software systems
- Knowledge of the SSP solutions would be an advantage
- Proven track record of profitable business development
- Significant client facing new business sales experience
- Ability to identify, articulate, negotiate and close business opportunities
- Consistent achievement of business goals
- Understanding of commercial product pricing.
- Understand how to co-ordinate the SSP team (including management) to engage across multiple levels in large client organisations to create interest in the SSP propositions and generate substantial (>USD $1m) profitable deals.
Benefits
Comp & perks- Vencora is an equal opportunity employer, providing all privileges of employment to qualified people without regard to various classifications.