Support and manage the intake process of new products and services.
Analyze and evaluate product information, technical requirements, feasibility, and integration.
Capture requirements, size requests, and support prioritization of new product requests.
Conduct impact analysis, identify risks and dependencies, and understand the organization’s product set.
Review and assess product information from development teams, solution architects, vendors and other stakeholders.
Analyze market trends and consumer demand to determine potential success of new products.
Manage cross-functional teams including product, development, infrastructure and sales to coordinate intake process.
Adhere to standard timeframes to complete new product request analysis.
Ensure regulatory and compliance requirements are met for each new product or service.
Maintain accurate documentation and manage KPIs; monitor and track progress and provide routine updates to stakeholders.
Report periodically to senior leadership on organizational trends and initiatives.
Establish relationships with key strategic vendors including processing platforms and possess thorough knowledge of processing platforms and interdependencies.
Identify opportunities to improve intake process efficiency and transparency.
Facilitate Client Contract Request facilitation and work with Pricing, Product and Sales on market and pricing analysis.
Capture detailed requirements for business cases, including scope, impacted systems, financial model, client impact, capacity planning and organizational value.
Support execution of Phase 1: Initiation efforts for the company’s commercialization process.
Requirements
Bachelor’s Degree in Business Management or related field preferred or equivalent combination of education and experience required.
Five (5) years experience in Business Analysis required (product, enterprise, data, business process, reporting, system, stakeholder or related experience).
Three (3) years of payments processing or financial service experience preferred.
Experience with User Experience and Product Design preferred.
Ability to manage and lead large cross-functional teams to reach established timelines and milestones.
Ability to plan, track and control projects in a fast-paced environment while managing multiple priorities and meeting deadlines.
Understanding the concepts of project prioritizations, impact, and risk assessment.
Thorough understanding of card payment industry, various processing systems, and/or related in-house applications.
Proficiency in word processing and spreadsheet computer software applications.
Ability to travel as needed.
Ability to maintain confidentiality of materials handled.
Ability to be flexible and work under high pressure in a complex environment.
This role is currently not eligible for sponsorship.
Benefits
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.