Associate Data Loss Prevention Analyst
Santander
IAM Analyst
Velera
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $30 per hour
Job Level
Junior
About the role
- Responsible for day-to-day identity lifecycle tasks and helping drive design and implementation of Identity Governance & Administration (IGA) solution requirements and processes.
- Management and oversight of user account provisioning, modification and terminations across all systems.
- Perform certification reviews and ensure policies and procedure documentation are current.
- Assigned to ongoing and periodic tasks including Contact Center agent class setups and attestation revokes.
- Analyze requests to ensure they meet proper role base and security requirements and resolve access related issues.
- Utilize SNOW ticketing system to create, track, and manage user access requests and incidents involving systems access.
- Maintain SLAs and ensure that requirements are met or exceeded; ensure that clients follow appropriate service procedures.
- Securely provision user access applying least privilege and role-based access control (RBAC) models.
- Assist with large group account setups (e.g., training classes, project implementations) and IT compliance/attestation projects.
- Propose ideas and recommendations and assist with implementing process improvements; update departmental SOPs and create documentation for new processes.
- Serve as an on-call resource for incident response and operational functions; perform other duties as assigned.
Requirements
- High School diploma required.
- Associates degree in Computer Science or related discipline preferred, or equivalent combination of education and experience preferred.
- Relevant technical or security certification (e.g., Microsoft Certified Technology Specialist (MCTS), Security+) preferred.
- One (1) year technical experience supporting business applications required.
- Recent Microsoft Active Directory experience preferred.
- Ability to monitor and manage assigned tickets queues and tasks with exceptional skills to prioritize, triage and understand the urgency of issues based on business needs.
- General knowledge of data security practices.
- Proficient in Excel.
Benefits
- Competitive wages
- Medical with telemedicine
- Dental and Vision
- Basic and Optional Life Insurance
- Paid Time Off (PTO)
- Maternity, Parental, Family Care
- Community Volunteer Time Off
- 12 Paid Holidays
- Company Paid Disability Insurance
- 401k (with employer match)
- Health Savings Accounts (HSA) with company provided contributions
- Flexible Spending Accounts (FSA)
- Supplemental Insurance
- Mental Health and Well-being: Employee Assistance Program (EAP)
- Tuition Reimbursement
- Wellness program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Identity Governance & Administration (IGA)user account provisioningrole-based access control (RBAC)data security practicesMicrosoft Active DirectoryExcelticket managementincident responseprocess improvementsSOP documentation
Soft skills
prioritizationtriagecommunicationproblem-solvingattention to detailorganizational skillscollaborationadaptabilityclient servicerecommendation skills
Certifications
Microsoft Certified Technology Specialist (MCTS)Security+
