Lead life science customers in the configuration and implementation of Veeva’s Regulatory suite (Veeva Registrations, Veeva Submissions, Veeva Submissions Archive, Veeva Publishing) to streamline global regulatory processes
Manage software implementation projects and customers through the full implementation lifecycle, including project planning, requirements gathering, migration, configuration, validation, and go-live activities
Conduct configuration requirements workshops then design, prototype, configure and thoroughly document content solutions
Think critically about business requirements to ensure the solution reflects business requirements and focuses on Veeva best practices, customer success, and long-term adoption
Guide our customers and internal team with program and project management including resource planning, leading, and motivating the cross-functional team
Serve as the primary customer liaison managing communication, risks, and project reporting between the project team, customer, and internal stakeholders
Mentor project team and consultants with a focus on continuous growth
Collaborate cross-functionally with Product, Strategy, Sales, and other teams across Veeva
Requirements
8+ years experience working with or for organizations in life sciences or healthcare
Direct technology system implementation, maintenance, or continuous improvement experience either as a consultant, business, or IT representative
Proven track record leading high-impact system implementations and the ability to collaborate and manage diverse stakeholders and ensure delivery to a high degree of satisfaction
Ability to act with speed to understand requirements, technical abilities to create corresponding technical solutions, and willingness to “roll up your sleeves” to design and implement a RIM solution
Knowledgeable in life sciences compliance and computer systems validation requirements
Typical travel is 25% but may be up to 50% based on customer requirements
Direct experience with systems such as Veeva Vault, PAREXEL/LIQUENT InSight, CSC Regulatory Tracker, ArisGlobal Register, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Salesforce, Workday, Oracle, SAP, Lorenz Docubridge, Extedo eCTD Manager, Master Control, Trackwise, other regulatory information management or submission publishing systems
Consulting experience, working with a major system integrator or software vendor in services delivery management and/or systems implementation
Regulatory Affairs, Regulatory Operations, or Pharmacovigilance background including in-depth knowledge of drug development processes and regulatory submissions; including, Labeling, Submission Publishing, and/or Viewing systems
Execution experience with Agile methodology and/or ACP Certification
SaaS/Cloud experience
Benefits
Medical, dental, vision, and basic life insurance
Flexible PTO and company paid holidays
Retirement programs
1% charitable giving program
As a Work Anywhere company, support flexibility to work from home or in the office
Applicant Tracking System Keywords
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