Technical Instructor, Regulatory
Veeva Systems
CloudVault
Technical Instructor – Regulatory
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteSalary
💰 $70,000 - $120,000 per year
Job Level
Mid-LevelSenior
Tech Stack
CloudVault
About the role
- Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
- Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
- Collaborate with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training program
- Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
- Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
- Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
- Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
Requirements
- Direct experience working in or supporting Regulatory Affairs, Regulatory Operations, or RIM processes within the life sciences industry (e.g., Pharmaceuticals, Biotech, Medical Devices)
- 3+ years of experience delivering technical training on enterprise software, ideally in a SaaS or cloud-based environment, with a focus on external customer education
- Familiarity with Veeva Vault RIM or similar RIM systems (e.g., Document Management, Submission, Registration, and Health Authority interactions)
- Strong facilitation and presentation skills, with demonstrated success delivering training in-person and virtually to cross-functional stakeholders
- Proficient in applying adult learning principles, instructional design methodologies, and using feedback to continually improve training programs
- Highly organized with a customer-first mindset and attention to detail; able to translate technical concepts into accessible language for different user groups
- Fluent in English (verbal, reading, and written); additional language proficiency is a plus
- Willingness to travel up to 20% to deliver on-site training, including international travel as needed
- Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position