Veeva Systems

Technical Instructor, Regulatory

Veeva Systems

full-time

Posted on:

Origin:  • 🇺🇸 United States • Massachusetts

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Salary

💰 $70,000 - $120,000 per year

Job Level

Mid-LevelSenior

Tech Stack

CloudVault

About the role

  • Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
  • Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
  • As an ambassador for training services, you will collaborate and build relationships with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training program
  • Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
  • Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
  • Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
  • Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter

Requirements

  • Direct experience working in or supporting Regulatory Affairs, Regulatory Operations, or RIM processes within the life sciences industry (e.g., Pharmaceuticals, Biotech, Medical Devices)
  • 3+ years of experience delivering technical training on enterprise software, ideally in a SaaS or cloud-based environment, with a focus on external customer education
  • Familiarity with Veeva Vault RIM or similar RIM systems (e.g., Document Management, Submission, Registration, and Health Authority interactions)
  • Strong facilitation and presentation skills, with demonstrated success delivering training in-person and virtually to cross-functional stakeholders
  • Proficient in applying adult learning principles, instructional design methodologies, and using feedback to continually improve training programs
  • Highly organized with a customer-first mindset and attention to detail; able to translate technical concepts into accessible language for different user groups
  • Fluent in English (verbal, reading, and written); additional language proficiency is a plus
  • Willingness to travel up to 20% to deliver on-site training, including international travel as needed