Project Manager – Cloud Quality
Veeva Systems
CloudVault
Senior Consultant – Cloud Quality
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteSalary
💰 $80,000 - $200,000 per year
Job Level
Senior
Tech Stack
CloudVault
About the role
- Lead IT Operations at our customers for Veeva’s Quality SaaS solutions
- Function as a Primary customer liaison managing communication between implementation teams, customer stakeholders, and 3rd parties
- Oversee customer release management programs including resource planning, release tracking, and forecasting
- Analyze customer requirements and new product features to develop customer adoption and enhancement roadmaps
- Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success and continuous improvement of the customer
- Lead a team of Veeva colleagues in developing and executing a strategic roadmap of enhancements for a customer’s Veeva Vault products
- Oversee implementing an agile release methodology and managing operations across customer QA, IT, and Business teams
- Partner and build relationships with some of Veeva’s largest, most complex, and strategic customers.
Requirements
- 8+ years of experience in IT Project Management, GMP Systems ownership, or Software Consulting
- Proven track record leading implementation and/or IT operations as a consultant, business analyst, or IT lead and/or business sponsor
- Proven ability to work both independently and in teams in a dynamic, fast-moving environment
- Good understanding of SaaS and GxP principles
- Ability to quickly understand business requirements and design creative solutions
- Excellent verbal and written communication skills
- Experience in the Lifesciences Quality, Manufacturing, or Healthcare spaces
- Experience with Data or Content Management applications
- Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position.
