Project Manager - Ecommerce, SaaS
Rithum
Cloud
Product Expert, Veeva CRM
Veeva Systems
full-time
Posted on:
Origin: • 🇺🇸 United States • Massachusetts
Visit company websiteSalary
💰 $55,000 - $225,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Be the product evangelist and provide subject matter expertise for Veeva CRM
- Stay up to date with the latest features, capabilities, and roadmap direction
- Share product information and best practices and educate customers on Veeva CRM through customer meetings and online communities
- Engage with customer stakeholders to share our product vision and roadmap
- Collect, dig into, and prioritize customer feedback and product gaps, and provide this input into release planning and roadmap direction
- Collaborate with the wider Product team to deliver product communication, such as release notes content, feature education, demo recordings, and online and in-person community meetings
- Provide support to all areas in the organization, including Services, Strategy, Sales & Product Support
Requirements
- A must-have is 3+ years experience administrating and/or implementing Veeva CRM
- Ability to understand and communicate technical requirements, preferences, and limitations to both business and technical audiences
- Experience interacting with customers and internal teams, both in-person and remote
- Strong analytical and communication skills; written, verbal, and formal presentation
- Self-directed team player with a positive attitude
- Willingness to travel up to 10%
