Vectara

Field Engineer

Vectara

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Tech Stack

CloudJavaJavaScriptKubernetesPython

About the role

  • Providing technical product expertise
  • Helping with POCs
  • Assisting customers with architecture and design decisions
  • Executive presentations
  • Delivering ongoing communication of the latest Vectara capabilities
  • Building prototypes and demos
  • Helping to oversee delivery of Professional Services engagements
  • Understanding, evaluating and helping pinpoint the challenges within client applications; identify where Vectara can have the most impact
  • Helping Vectara customers design and launch differentiated solutions, via technical presentations, brainstorming sessions, and debugging sessions
  • Providing hands-on technical assistance to Vectara’s customers and prospects
  • Serving as a technical liaison between customers, partners, and our internal teams
  • Tracking the evolution of the market via customer requests, challenges, and feedback; share that knowledge internally to improve our overall offering
  • Demonstrating Vectara products in person, online, at events, in workshops, and anywhere else we have a chance to interact with our customers
  • Responding persuasively to functional and technical elements of RFIs/RFPs
  • Establishing and maintaining relationships with key technical staff and leadership in the accounts you serve, grooming a network of loyal champions along the way

Requirements

  • 5+ years of Sales Engineering experience, supporting the GTM motion of companies in one of the following spaces: AI, ML, search, analytics, data engineering
  • 5+ years of software development experience, ideally in one of the following spaces: AI, ML, search, analytics, data engineering
  • Experience selling to and servicing IT or Data organizations within large enterprises
  • Proficiency with REST services and at least one of the following languages: Python, JavaScript, Java
  • Understanding of architectural principles for cloud-based platforms, including SaaS, VPC deployments, multi-tenancy, and automation
  • Understanding of architectural principles for on premise systems, including hardware, compute (especially GPUs), virtualization (especially k8s), and networking
  • Strong communication, interpersonal and collaboration skills
  • Compelling storyteller, with experience building product narratives and pitches
  • Ability to communicate complex technology concepts crisply and simply
  • Should be available to travel to visit your accounts and support field marketing events, up to 20% of the time
  • Bachelor’s degree in Computer Science, Computer Engineering or an equivalent field of study; MS a plus but not required.
Benefits
  • 100% paid Medical, Dental, Vision for employees.
  • Option of Health Savings Account (HSA) or Flexible Savings Account (FSA).
  • Generous paid time off (PTO) plus paid sick time and holidays.
  • Professional development and training opportunities.
  • Company virtual happy hours and fun team building activities and more.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales EngineeringAIMLsearchanalyticsdata engineeringREST servicesPythonJavaScriptJava
Soft Skills
communicationinterpersonal skillscollaborationstorytellingproduct narrativespresentation skillsproblem-solvingcustomer engagementrelationship buildingnetworking
Certifications
Bachelor’s degree in Computer ScienceBachelor’s degree in Computer Engineering