VCA Animal Hospitals

General

• Collaborate closely with our experienced veterinary team to ensure smooth patient flow
• Provide high-quality care to pets in urgent need, managing a wide variety of cases in a fast-paced, supportive environment
• Participate in continuing education and share knowledge with colleagues

ER/Urgent Care Veterinarian

• Join a highly collaborative team of five veterinarians that actively encourages teamwork and knowledge sharing
• Practice medicine with cutting-edge technology, including laser surgery, digital radiology, ultrasound, and in-house laboratory diagnostics
• Flexibly schedule options designed to promote work-life balance while supporting hospital growth and client needs

Associate Veterinarian

Operations

• Own and deliver regional P&L and KPIs through strong hospital execution
• Drive hospital performance by identifying growth opportunities and optimizing appointment and capacity utilization
• Equip and coach hospital leaders to enhance doctor productivity
• Manage and execute pricing strategies to ensure fairness
• Use financial, operational, and medical quality insights to guide decision-making
• Drive regional financial performance with disciplined cash control
• Execute enterprise-designed programs (VCA and United in Care) with discipline
• Ensure hospitals consistently deliver exceptional client and Associate experiences
• Model VCA’s mission and The Five Principles of Mars, Inc.
• Build strong, trusting partnerships with hospital leaders
• Lead talent strategy across the region
• Coach and guide hospital leaders through performance management
• Cultivate strong cross-functional partnerships with GVP and Medical Operations leaders
• Align operational decisions with medical priorities and ensure hospital teams have the structure to deliver consistent medical quality

Regional Operations Director

Medical Director

• Drive Quality Medicine & Patient Safety
• Ensure consistent delivery of high-quality, evidence-based care across hospitals
• Coach and develop Medical Directors through record reviews, hospital visits, and real-time feedback
• Champion patient safety initiatives, including event reporting and continuous improvement efforts
• Support adoption of new medical advancements, standards of care, and clinical best practices
• Partner with teams to improve client communication, case management, and follow-up care
• Oversee medical record quality, equipment standards, and clinical compliance
• Manage medical-related client concerns and board complaints through resolution
• Foster a culture of collaboration, accountability, and psychological safety
• Partner with Field Leadership, Medical Affairs, and operations to align priorities and execution
• Support recruiting, hiring, and onboarding of veterinarians, including new graduates
• Proactively identify and address medical, staffing, and operational challenges
• Serve as the medical voice within the field leadership team
• Mentor and grow Medical Directors and veterinarians through coaching and development planning
• Support onboarding, training, and integration of new doctors
• Guide teams on improving efficiency, productivity, and team-based care delivery
• Create an environment that supports continuous learning and career growth

Group Medical Director

Group Medical Director – Specialty

• Drive quality medicine and patient safety across hospitals
• Ensure consistent delivery of high-quality, evidence-based care
• Coach and develop Medical Directors through record reviews and real-time feedback
• Champion patient safety initiatives, including event reporting and improvement efforts
• Support adoption of new medical advancements and standards of care
• Oversee medical record quality, equipment standards, and clinical compliance
• Manage medical-related client concerns and board complaints
• Foster a culture of collaboration, accountability, and safety within the team
• Mentor and grow Medical Directors and veterinarians

Client Services Representative

• Set the tone for the practice as we build and maintain each customer's trust and confidence.
• Responsible for pivoting around which the hospital operates.
• Handle customer inquiries and provide exceptional service.
• Perform tasks related to customer interaction, payments and service recommendations.

ER/Urgent Care Veterinarian

Associate Veterinarian

Regional Operations Director

Group Medical Director

Group Medical Director

Group Medical Director – Specialty

Group Medical Director

Client Service Representative