Regional Operations Director

VCA Animal Hospitals

Regional Operations Director overseeing veterinary care operations in the Heartland. Driving performance, hospital culture, and client experiences across the region.

Posted 6/26/2026full-timeRemote • Montana • 🇺🇸 United StatesLead💰 $115,000 - $150,000 per yearWebsite

About the role

Key responsibilities & impact

Own and deliver regional P&L and KPIs through strong hospital execution
Drive hospital performance by identifying growth opportunities and optimizing appointment and capacity utilization
Equip and coach hospital leaders to enhance doctor productivity
Manage and execute pricing strategies to ensure fairness
Use financial, operational, and medical quality insights to guide decision-making
Drive regional financial performance with disciplined cash control
Execute enterprise-designed programs (VCA and United in Care) with discipline
Ensure hospitals consistently deliver exceptional client and Associate experiences
Model VCA’s mission and The Five Principles of Mars, Inc.
Build strong, trusting partnerships with hospital leaders
Lead talent strategy across the region
Coach and guide hospital leaders through performance management
Cultivate strong cross-functional partnerships with GVP and Medical Operations leaders
Align operational decisions with medical priorities and ensure hospital teams have the structure to deliver consistent medical quality

Requirements

What you’ll need

Bachelor’s Degree / MBA or DVM or a degree in healthcare
8+ years driving multi-unit operational performance with end-to-end P&L responsibility, successfully leading through growth in dynamic, matrixed organizations / 10+ Years Preferred
Advanced digital fluency with productivity platforms, including MS365
Strong proficiency in data and analytics platforms (Excel, Power BI)
Ability to read, write, and speak English
Ability to relocate for career pathing
Experience in the veterinary, healthcare, or related service industry
Solid command of hospital operations, including P&L management
Demonstrated ability to quickly learn and adopt new technologies.
Strong analytical skills with the ability to interpret financial, operational, and medical performance data.

Benefits

Comp & perks

medical
dental
vision
paid vacation/sick days
401(k)
generous employee pet discounts and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L managementdata analyticsfinancial performanceoperational performanceappointment optimizationcapacity utilizationpricing strategiesperformance managementhospital operationsdigital fluency

Soft Skills

coachingleadershippartnership buildingcommunicationanalytical skillstrust buildingcross-functional collaborationdecision-makingtalent strategyclient experience

Certifications

Bachelor’s DegreeMBADVM