Vault Credit Corporation

Sales

• Assist the funding flow of working capital applications
• Perform data entry for applications and audit documentation
• Act as a liaison between sales and credit department
• Support Account Executives to complete funding files and de-escalate complaints
• Complete funding packages for accurate transfers to accounting
• Train sales team on documentation processes

Bilingual Sales Coordinator

Support Engineer

• Monitor daily system operations and maintain scheduled jobs to ensure smooth and uninterrupted processing across production environments.
• Troubleshoot basic system, application, and data-related issues, performing initial diagnosis and escalating to appropriate teams when necessary.
• Manage and update support tickets through their lifecycle, ensuring timely resolution within defined Service Level Agreements (SLAs).
• Assist users with data-related inquiries and basic system issues, providing clear and timely responses.
• Perform routine system administration and operational support tasks to maintain the health and availability of production environments.
• Write and run basic SQL queries to retrieve data and support production issue analysis and reporting.
• Support incident resolution activities and assist with root cause analysis under guidance to prevent recurrence of issues.
• Maintain accurate and up-to-date technical and user documentation, including runbooks, procedures, and knowledge base articles.
• Collaborate with internal teams (development, infrastructure, business users) to investigate, troubleshoot, and resolve production issues.
• Assist with file transfers using secure methods such as SFTP or FTPS, ensuring data integrity and adherence to security standards.
• Support deployment activities and follow established change management processes to ensure controlled and reliable releases.
• Participate in system monitoring and help identify potential operational improvements, automation opportunities, and process enhancements.

Production Support Analyst

Financial Planning and Analysis

• Maintain and improve financial models for tax planning and operational decisions.
• Take ownership and lead the annual budgeting and monthly variance analysis, analyzing key business drivers, revenue and cost trends, and profitability metrics; provide insights to senior leadership.
• Maintain short‑ and long‑term cash flow forecasting models and monitor liquidity positions to ensure adequate working capital.
• Partner with Treasury team to manage cash movements, debt facilities, and intercompany funding.
• Enhance tools, models, and processes related to liquidity planning and cash forecasting.
• Oversee intercompany transactions and tax planning initiatives.
• Lead all corporate tax filings, including federal, provincial, and indirect sales taxes; ensure accuracy and timely submission.
• Prepare and review monthly tax provisions and deferred tax calculations.
• Monitor changes in tax legislation and evaluate implications for the organization.
• Support audits and manage external advisors on technical tax matters.
• Creating and reviewing detailed working papers that involve advanced use of Excel.

Bilingual Sales Coordinator

Production Support Analyst

Senior Financial Analyst