Vantage Point Logistics

Senior Account Manager

Vantage Point Logistics

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

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Job Level

Senior

About the role

  • Establishes and nurtures strong, effective customer relationships to drive success and retention; builds trust as a valued advisor with key stakeholders.
  • Cultivates and maintains strong executive level relationships by highlighting the value being delivered to their organization.
  • Develops and maintains strategic account plans for all assigned accounts.
  • Collaborates with clients to implement best practices and maintain a robust freight management program.
  • Analyzes customer data to optimize vendor penetration and compliance, achieve savings, and uncover growth opportunities.
  • Conducts regular meetings with key stakeholders to review account performance and plan next steps towards achieving goals.
  • Delivers compelling presentations that offer clear, actionable insights to drive incremental savings for customers.
  • Works closely with sales to identify new opportunities within existing client base and develop winning strategies.
  • Engages with internal teams to ensure timely resolution of client issues and alignment with client needs.
  • Continuously assesses and validates client requirements to maintain relevance and effectiveness.
  • Keeps up with healthcare logistics trends and innovations to better address customer challenges.

Requirements

  • Minimum 5 years of strategic account management or sales experience in a business-to-business environment (Pharmacy/healthcare/supply chain experience a plus)
  • A confident and outgoing personality
  • Be well organized and self-motivated
  • Excellent attention to detail when communicating with your customers
  • The ability to work effectively under pressure and to tight deadlines
  • Willingness to be flexible and pivot as needed to support the customers
  • Highly proficient with Microsoft Office applications and Customer Relationship Management systems
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
strategic account managementsales experiencedata analysisvendor penetrationcompliance optimizationpresentation skillscustomer relationship management
Soft Skills
customer relationship buildingorganizational skillsself-motivationattention to detailability to work under pressureflexibilitycollaboration