
Implementation Manager
Valon
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • United States
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About the role
- Own the plan of record for an enterprise deployment
- Drive execution to timeline
- Be the main client touchpoint
- Orchestrate cross‑functional teams
- Manage scope and change
- Land enablement and adoption
- Run executive cadence
- Contribute to the playbook
Requirements
- 3–6 years in implementation management, consulting, program management, or similar roles driving complex enterprise rollouts.
- Exceptional organization and written/verbal communication. Operate with clarity in ambiguity and high‑stakes settings.
- Relationship builder with high EQ who earns trusted‑advisor status with counterparts and executives.
- Strong judgment on when to escalate, when to say no, and how to scope to the minimum viable path.
- Comfortable coordinating across multiple vendors and stakeholders in complex, compliance‑sensitive environments.
- Experience in implementation management, consulting, investment banking, private equity, hedge funds, or enterprise software deployment where you managed cross‑functional workstreams under tight timelines.
- Background in forward‑deployed work with product or engineering teams.
- Fluency with program tools like Notion, Google Workspace, and project/issue trackers.
Benefits
- Expected travel ~25% to client sites and key working sessions, flexing up around milestones.
- Hybrid, high‑ownership environment with small, senior teams.
- Small, high‑trust teams where ownership beats ceremony.
- We treat implementation as 50% of the product: success = software + deployment.
- Builders over coordinators. You own outcomes, not just tasks.
- Proven in the real world. ValonOS is battle‑tested in live operations, so you’re not pushing a slide‑ware roadmap — you’re deploying capabilities that already deliver value.
- Build with elite partners. You’ll work shoulder‑to‑shoulder with former founders, ex‑FAANG engineers, and consultants who prize ownership and pace over ceremony.
- Direct line to impact. Your programs unlock measurable P&L outcomes for customers — faster time‑to‑value, lower cost to operate, better customer experience — and those wins shape our product roadmap.
- High‑trust autonomy. Small, senior teams with clear goals. You’ll make the calls, run the room, and ship. We optimize for leverage, not meetings.
- Career compounder. The role blends executive customer exposure, complex transformation, and product influence — a rare mix that compounds your judgment and scope.
- Momentum and market pull. Legacy transformations are inevitable; our AI‑native approach lets enterprises leapfrog, not inch forward. You’ll be at the tip of that spear.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
implementation managementprogram managemententerprise deploymentchange managementscope management
Soft skills
organizationwritten communicationverbal communicationrelationship buildingjudgmentcoordinationtrusted-advisor status