Valimail

Account Manager

• Own the post-sales end-to-end customer relationship for assigned accounts. Understand the health and sentiment of the account, ensuring customer satisfaction.
• Proactively identify customer needs and provide solutions that support growth through upsell and cross-sell opportunities.
• Collaborate with customers to set clear and achievable goals for their success both at a user and executive level.
• Monitor renewal risk indicators, and take proactive actions in partnership with internal teams to mitigate risk.
• Manage and assist with escalations to ensure timely and high-quality resolutions to customer issues and concerns.
• Carry an NRR quota with specific metrics associated with the revenue and renewal cycle

SMB Account Manager

Marketing

• We are looking for a Senior Partner Marketing Manager to build and scale partner-facing demand generation, enablement, and go-to-market programs that support Valimail’s global channel and technology alliance ecosystem, including Microsoft and Abnormal Security.
• Reporting to the Director of Demand Generation, this cross-functional role will directly impact our GTM execution and revenue strategy by bringing field and partner marketing best practices to life.
• Lead the planning and execution of joint marketing campaigns with strategic channel and tech alliance partners, including Microsoft and Abnormal Security
• Collaborate with partner, sales, and marketing teams to create and scale co-branded programs that drive pipeline and customer value
• Design and activate partner-facing programs such as webinars, events, and email newsletters
• Support enablement of partner sales teams through impactful content and tools that accelerate adoption and conversion
• Track, measure, and report on the effectiveness of partner marketing programs against key KPIs such as sourced pipeline, partner engagement, and ROI
• Build repeatable and scalable processes for executing and optimizing global partner marketing activities
• Design, build, and deliver comprehensive partner enablement marketing materials, including webinars-in-a-box, events-in-a-box, email campaigns, social media toolkits, and demand generation assets that partners can easily customize and deploy.
• Create scalable campaign frameworks and content libraries that can be adapted across different partner tiers while maintaining brand consistency and messaging effectiveness.
• Support our field events, sponsorships, and customer programs where partner engagement is strategic.

Senior Partner Marketing Manager

• Valimail is a leader in Email Authentication as a Service; this role manages post-sales customer relationships to drive renewals and expansion
• Own the post-sales end-to-end customer relationship for assigned accounts; understand account health and sentiment
• Proactively identify customer needs and provide solutions that support growth through upsell and cross-sell opportunities
• Collaborate with customers to set clear and achievable goals for their success at both user and executive levels
• Monitor renewal risk indicators and take proactive actions with internal teams to mitigate risk
• Manage and assist with escalations to ensure timely and high-quality resolutions
• Carry an NRR quota with specific metrics associated with the revenue and renewal cycle