Inside Account Executive

Valet Living

full-time

Posted on: 3/25/2026

Location Type: Remote

✨ AI Apply

💰 $70,500 - $75,500 per year

About the role

Manage a large book of business, develop retention strategies, and ensure a high level of client satisfaction and contract renewals.
Serve as the lead point of contact for client interactions, building strong relationships and deepening engagement across your portfolio.
Recognize and communicate upsell opportunities and new business potential to sales partners, helping grow revenue within existing accounts.
Respond to service issues, resolve escalations, and proactively manage concerns with clients and operational partners to maintain service excellence.
Utilize Salesforce to manage workflows, identify at-risk accounts, and prioritize outreach based on service performance and client needs.
Partner with field operations and sales teams to drive solutions, facilitate service recoveries, and ensure client expectations are exceeded.
Document all client interactions, issue resolutions, and contract updates to maintain clear visibility into account health and performance.

Minimum 1-2 years in a B2B sales or account management role, ideally managing a high-volume client portfolio.
A true relationship builder who thrives on providing an exceptional client experience and ensuring satisfaction.
Excellent verbal and written communication skills with the ability to influence and problem-solve effectively.
Exceptional time management skills and the ability to prioritize in a fast-paced environment.
Proven ability to work cross-functionally with sales and operations teams to solve problems and meet client needs.
Salesforce experience preferred; proficient in Microsoft Office Suite.
Multifamily or service industry experience is a plus.
Bachelor’s degree in Business, Communications, Marketing, or a related field preferred.

Benefits

Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts
No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays.
401k with company match, life and disability insurance, AD&D, and business travel coverage
Tuition reimbursement up to $5,250 per year and access to our online education center
Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

B2B salesaccount managementclient retention strategiesupsellingproblem-solvingtime management

Soft Skills

relationship buildingclient satisfactioncommunicationinfluencecross-functional collaboration