Valet Living

Director

• Own the Credit Strategy and strengthen cash flow
• Lead and manage goals tied to key performance indicators including Days Sales Outstanding (DSO), bad debt exposure, and credit limits
• Develop and maintain policies for billing, cash application, credit limits, credit holds, and collections
• Design and implement scalable procedures and technology‑enabled solutions to streamline billing, collections, and credit limit management
• Build strong working relationships with Sales management
• Manage, mentor, and develop the Billing, Cash Application, and Collections teams
• Ensure daily bank reconciliations and support cash forecasting and visibility
• Partner on acquisition integrations
• Prepare and present monthly Accounts Receivable aging to the CFO and VP of Accounting

Director of Credit

Operations

• Guide and mentor a team of Operations Managers and Area Leaders, driving a culture of accountability, engagement, and high performance.
• Develop and execute operational strategies aligned with company goals to drive efficiency, scalability, and superior service delivery.
• Manage P&L and cost accountability, ensuring all operations stay within budget while maximizing profitability.
• Oversee resource planning to ensure the company is equipped to meet evolving operational challenges.
• Monitor and analyze key performance indicators (KPIs) and operational metrics, leading continuous improvement initiatives.
• Establish and maintain trusted advisor relationships with key client stakeholders to ensure client satisfaction.
• Lead talent strategies in partnership with Human Resources, with a focus on attracting, developing, and retaining service-oriented team members.
• Collaborate with Sales and Field Operations teams to drive growth within the region.
• Coordinate with the Fleet team to ensure regional fleet needs are met and optimize warehouse operations.
• Ensure safety standards are met and all operational practices are compliant with company policies and regulations.

Director of Credit

Director of Operations