Valence

Engagement Manager

Valence

full-time

Posted on:

Location Type: Hybrid

Location: London • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Build and grow strategic client partnerships, engaging across all levels of leadership including C-suite and executives
  • Lead the consultative deployment of Valence's generative AI coaching tools within enterprise accounts, translating client goals into high-impact, scalable programs
  • Deliver on strategic and commercial goals, meeting or exceeding revenue, usage, and expansion targets within your portfolio; own the renewal and expansion process
  • Embed deeply within client organizations as a programmatic partner to unlock measurable value through clear use cases
  • Champion behavior change by guiding clients through a consultative methodology and aligning the platform with their priorities
  • Partner closely with Sales during pre-sale and pilot phases to shape solutions that convert interest into long-term engagement
  • Oversee contracting and invoicing, working hand-in-hand with Operations to ensure a seamless experience
  • Act as a client voice in product evolution, offering insights to shape the roadmap and improve the user experience
  • Continuously build working fluency in generative AI, trust & ethics in ML, and the nuances of clients’ industries

Requirements

  • 4+ years of experience in top-tier consulting, investment banking, or fast-paced, high-growth startups
  • Exceptional client-facing skills with proven ability to build trust and drive outcomes with senior stakeholders, including C-suite and executive leaders
  • French language skills highly prioritized
  • Structured problem-solving ability to break down complex challenges and craft solutions
  • Proven influence and execution across shifting priorities and busy executive schedules
  • Strong operational instincts and attention to detail
  • Excellent written and verbal communication skills, with ability to tailor style to different audiences
  • Comfort with data, especially Excel, and ability to organize and synthesize information
  • Bias for action; self-motivated and solutions-oriented
  • Growth mindset and openness to feedback
  • Clear motivation for joining an early startup at the intersection of generative AI, learning, and leadership
  • Comfortable working with colleagues in different time zones (US)
  • Must have valid travel documents without work authorization restrictions in the UK
  • Willingness to be in-office minimum 3 days/week near Waterloo Station (London)
Benefits
  • Ownership & Rapid Growth
  • Outsized missions from day one, with direct responsibility for company-defining projects
  • Work alongside the executive team with transparency into strategy and decision-making
  • Influence on direction through real-time customer feedback and market insights
  • Work directly with cutting-edge AI models and next-generation platforms
  • Build expertise in enterprise AI implementation across Fortune 500 companies and multiple industries
  • Meaningful equity ownership in a venture-backed company (top-up grants available)
  • Competitive salary including base + bonuses
  • Comprehensive health coverage (medical, dental, vision) from day one
  • Generous PTO, company-wide R&R shutdowns, and paid parental leave
  • Retirement plan support for US and global employees
  • Top-performing, high-growth culture

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
generative AIconsultative methodologydata analysisExcelprogram managementcontractinginvoicingproblem-solvingclient engagementscalable programs
Soft skills
client-facing skillstrust buildinginfluenceattention to detailwritten communicationverbal communicationself-motivatedsolutions-orientedgrowth mindsetadaptability
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