Senior Relationship Manager – Airlines
Worldpay
Client Relationship Manager
Valamis
full-time
Posted on:
Location Type: Office
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Account management of existing client contracts
- Maintain and strengthen client relationships and partnerships to maximise retention and revenue
- Manage the renewal of existing client contracts and ensure the issuing and prompt payment of invoices
- Forecast Revenue for upsell to enable business planning
- Oversee contract management for a set of agreed clients
- Develop and maintain Account plans and key client relationships to up-sell (and on sell) to existing clients
- Work with the Commercial management team to analyse existing client contracts and relationships
- Arrange and attend virtual (and in person) meetings with clients and prospects
- Contribute to marketing activities, including social media posts/schedule
- Maintain and expand social media and professional networks within client sectors and industries
- Assist with virtual and in-person client-related events
- Use the company’s CRM platform to administrate and manage Account data
- Assist with the development of marketing/product-based collateral
- Assist with pre-sales, tender and procurement processes and administration
- Coach and support new members of the Commercial team
Requirements
- Experience in client relationship management, account management or sales within the Learning Technology industry
- Strong communication and negotiation skills
- Ability to analyze client needs and identify business opportunities
- Proactive, organized, and self-motivated approach
- Familiarity with CRM tools and contract management
Benefits
- Enhanced Parental Leave
- Private Healthcare
- Life Insurance 4x Salary
- Professional Development Opportunities
- Annual Wellbeing Allowance
- New Joiner home working set-up allowance
- Additional Paid Leave: Birthday off, Working days between Christmas and New Years Eve
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
client relationship managementaccount managementsalescontract managementbusiness analysisupsellingpre-salestender processesprocurement processes
Soft skills
communicationnegotiationproactiveorganizedself-motivated
