Valamis

Account Manager

• Account management of existing client contracts
• Maintain and strengthen client relationships and partnerships to maximise retention and revenue
• Manage the renewal of existing client contracts and ensure the issuing and prompt payment of invoices
• Forecast Revenue for upsell to enable business planning
• Oversee contract management for a set of agreed clients
• Develop and maintain Account plans and key client relationships to up-sell (and on sell) to existing clients
• Work with the Commercial management team to analyse existing client contracts and relationships
• Arrange and attend virtual (and in person) meetings with clients and prospects
• Contribute to marketing activities, including social media posts/schedule
• Maintain and expand social media and professional networks within client sectors and industries
• Assist with virtual and in-person client-related events
• Use the company’s CRM platform to administrate and manage Account data
• Assist with the development of marketing/product-based collateral
• Assist with pre-sales, tender and procurement processes and administration
• Coach and support new members of the Commercial team

Client Relationship Manager