Service Offering Manager – Industrial Instruments
Vaisala
full-time
Posted on:
Location Type: Hybrid
Location: Helsinki • Finland
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About the role
- Drive the development, commercialization, and lifecycle management of service offerings and solutions for Vaisala’s Industrial Instruments globally
- Take business ownership, drive service growth, and track the performance of your own portfolio
- Serve as a member of the Vaisala Industrial Measurements Service Line Leadership Team, ensuring that customer needs are translated into innovative, high-value service offerings
- Support the growth and profitability of the business
- Work in close cooperation with sales, service delivery, marketing, product managers and R&D
- Report to Director, Service Line
Requirements
- 7+ years of proven experience in end-to-end service offering and portfolio management within a global, competitive B2B environment
- Background in SaaS, DaaS, managed service agreements, and recurring revenue models, considered strong assets
- Strong customer orientation with the ability to translate customer needs into impactful business and service solutions
- Proven capability in developing business cases, conducting competitive analysis, and prioritizing service features based on customer and market needs
- Experience in at least one core industry—HVAC, data center, semiconductor, or battery—is a significant advantage
- Expertise in global pricing frameworks, including adapting to regional differences and applying value-based pricing to drive profitability
- A strategic thinker with strong project management and stakeholder coordination skills, able to operate effectively in fast-paced, cross-functional environments
- Excellent communication skills, with the ability to manage complexity, align with executives, and enable commercial teams to position premium service value
- Analytical mindset, capable of performing market studies and business case evaluations
- Willingness and ability to travel internationally up to 30% of the time
- Master’s degree in engineering, business, or a related field
- Fluent in English, with additional languages considered an advantage.
Benefits
- Hybrid work and flexibility are the new norm
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
service offering managementportfolio managementSaaSDaaSmanaged service agreementsrecurring revenue modelsbusiness case developmentcompetitive analysisglobal pricing frameworksvalue-based pricing
Soft Skills
customer orientationstrategic thinkingproject managementstakeholder coordinationcommunication skillsanalytical mindsetability to manage complexityalignment with executivescross-functional collaborationability to operate in fast-paced environments
Certifications
Master's degree in engineeringMaster's degree in businessMaster's degree in a related field