Conduct daily product research to identify profitable products and emerging market trends.
Manage all communications with Amazon, focusing on refunds, disputes, and open cases (Amazon Case Management).
Monitor stock levels, track shipments, and manage reorders (Inventory Management).
Research and track competitors, keeping updated on their strategies and performance (Competitor Analysis).
Handle supplier relationships, including sourcing new products from overseas suppliers (e.g., China, Alibaba, DH Gate, AliExpress).
Create and optimize product listings using flat files, focusing on keywords and listing improvements (Product Listing & Listing Optimization).
Address customer inquiries, manage feedback, and ensure account health is maintained (Customer Service, Account Health).
Compile regular reports related to sales, inventory, and account health (Reports Generation).
Promote listings by creating discounts and manage branded product listings.
Requirements
High School Graduate, College Undergraduate, or College Graduate.
Preferably w/ Amazon experience (background in Logistics & Supplier Management).
With a background in Finance is a plus.
Proficient in MS Excel or Google Sheets (knowledge of formulas is required).
Fluent in English, both written and spoken.
Strong time-management skills and the ability to meet deadlines.
With good character and willing to work on a graveyard shift is a plus.
Willingness to undergo training and adapt to new processes.
Available for full-time work.
Main Device: Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent; RAM: 8 GB or higher; Storage: Minimum of 112 GB; Internet Speed: At least 20 Mbps for both download and upload speeds.
Backup Device: Processor: Intel Core i3 / Ryzen 3 (5th Gen or higher) or AMD equivalent; RAM: Minimum 4 GB; Storage: Minimum of 112 GB; Internet Speed: At least 10 Mbps for both download and upload speeds.
Note: The use of mobile phones or tablets is not accepted for this role.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
time managementcommunicationadaptabilitycustomer relationship managementproblem-solvingattention to detailteamworkwillingness to learndeadline managementcharacter integrity