Utilita Energy

QA Engineer

• Develop and execute comprehensive manual & automated test plans, scripts, and scenarios for complex systems within the MHHS programme.
• Perform end to end functional, integration, regression, and end-to-end testing across multiple platforms and interfaces.
• Collaborate across the business to validate requirements and ensure traceability.
• Contribute to continuous improvement of testing processes and automation strategies.
• Support the ongoing development of other Test Analysts within the team.

Senior Test Analyst

Sales

• Respond to a wide range of incoming customer enquiries
• Promote Utilita’s products and services in line with compliance and customer service standards
• Convert potential customer calls into successful sales opportunities
• Support and improve the switching process to increase customer go-live and retention rates
• Deliver exceptional service to enhance customer satisfaction and loyalty

Customer Sales Advisor

Customer Support

• You will be the face of Utilita, attending new and existing customers homes.
• Selling the benefits of our products and services.
• Performing additional activities such as meter reads, updating customer information and booking meter installs.

Engineer

• Installing smart meters in domestic properties
• Championing customer first mindset to preserve industry leading Customer Experience
• Working as part of Utilita’s award-winning Field services team

Dual Fuel Smart Meter Engineer

• Installing smart meters in domestic properties
• Championing customer first mindset to preserve industry leading Customer Experience
• Receiving training and mentoring at the award-winning training academy
• Planning jobs with average travel time of 35 minutes each and averaging 4 jobs per day
• Ensuring inclusion and support as a lone worker in the field

• Installing smart meters in domestic properties
• Championing our customer first mindset to preserve our industry leading Customer Experience

• Installing smart meters in domestic properties
• Championing customer first mindset to preserve industry leading Customer Experience

Full-stack Engineer

• Designing, developing, and maintaining bespoke software solutions.
• Working on CRM product development and support.
• Bridging legacy systems with modern platforms to ensure seamless integration.
• Supporting ongoing development of other software engineers within the team.

Senior Software Engineer

• Attend domestic and commercial properties on behalf of the Revenue Protection team
• Discuss resolutions with customers at pre-warrant and warrant sites
• Provide options and install appropriate meters where required

Dual Fuel Smart Meter Engineer – Revenue Protection

• Install smart meters in domestic properties
• Champion customer first mindset to preserve industry leading Customer Experience
• Ensure adherence to safety and operational standards
• Engage with customers to explain the installation process and benefits

• Installing smart meters in domestic properties
• Championing customer first mindset to preserve industry leading Customer Experience
• Participating in team collaboration and maintaining high standards in service delivery

• As a Dual Fuel Smart Meter Engineer, you will be the face of the business installing smart meters in domestic properties
• Champion our customer first mindset to preserve our industry leading Customer Experience

• Installing smart meters in domestic properties
• Championing customer first mindset to preserve customer experience
• Planning jobs in advance for effective scheduling
• Providing support as part of the Utilita team

• Install smart meters in domestic properties
• Champion customer first mindset to preserve industry leading Customer Experience

• Installing smart meters in domestic properties
• Championing customer first mindset to preserve industry leading Customer Experience
• Participating in ongoing training and development
• Collaborating with the Field services team