USO

Center Operations Specialist, Part-Time, Temporary

USO

part-time

Posted on:

Location Type: Office

Location: Camp Dodge • Iowa • United States

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About the role

  • Execute day-to-day Center operational procedures, ensuring a cost-effective, safe, welcoming and clean environment.
  • Monitor and maintain facilities and equipment so that they are well-maintained and ready-to-use.
  • Engage and interact with Center visitors, and serve as a subject matter expert about its amenities, tours, classes, programs and services; troubleshoot to resolve issues.
  • Help to maintain Center operations within budget.
  • Provide data for financial, operational and statistical reports as requested.
  • Create and maintain a Standard Operating Procedure file that details local operational procedures and Center activities to enable prompt reporting, easy rotation and follow-on.
  • Assist with operations and programs communications and awareness. Compile and prepare announcements, stories and photos for social media, local media representatives and website publications, ensuring that content conforms to USO media guidelines.
  • Deliver, or assist in managing the planning and evaluation of new and existing USO programs, activities and events on and off US military installations.
  • Communicate key information to volunteers, including shift openings, policy changes, development opportunities, etc.

Requirements

  • High School Diploma or equivalent
  • 2+ years work experience in event management, marketing, retail, customer service, recreation facility or related role
  • Strong interpersonal, customer service and problem-solving skills
  • Proficiency using computers and electronics equipment
  • Working knowledge of various software, applications, and programs including but not limited to Microsoft Office Suite
  • Ability to obtain and maintain proper credentials necessary to access USO Center locations and facilities including but not limited to security, credit and/or background screening, SOFA status, valid drivers license
  • Must be a strong advocate of the USOs mission
Benefits
  • generous paid time off, including volunteer days and military leave
  • remarkable 401k match
  • comprehensive benefits
  • opportunities for training and education reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
event managementmarketingcustomer serviceproblem-solvingfinancial reportingoperational reportingdata analysisstandard operating proceduresprogram planningprogram evaluation
Soft Skills
interpersonal skillscommunication skillsorganizational skillsteam collaborationtroubleshootingadvocacy
Certifications
High School Diplomavalid driver's licensesecurity clearancebackground screeningSOFA status