USC Race and Equity Center

System Administrator

• Provides daily maintenance and support of the DocuSign system
• Responsible for system trouble shooting, testing, training and implementation of multiple workflows
• Produces trend reports and identifies variances to target metrics
• Identify and develop process improvement initiatives
• Manage intake, assignment, process flow, and reporting/dashboarding
• Plan and implement Contracts optimization projects
• Serve as Super User for CLM System Data Capture
• Develop and maintain databases and data analytics necessary for projects implementation and monitoring
• Respond to or direct requests for tickets related to help-desk level issues around the CLM
• Develop documentation to support standard questions or solutioning workflows to enable Service Desk collaboration
• Communicates in an effective manner with the Managers and Executives regarding ongoing projects

DocuSign Systems Administrator – HS Supply Chain Admin

Manager

• Manage the charge capture team and support unit and the area-specific charge capture of clinical services and procedures.
• Communicate missing or incomplete clinical documentation and charge entry errors for clinical department process improvement.
• Deliver direction to the documentation of all policies and procedures regarding charge capture and CDM Maintenance.
• Conduct meetings to evaluate department charge processes to improve charge capture and coding compliance.
• Coordinate with Keck Medical Center of USC Administration and other personnel on technology projects impacting charge entry.
• Respond to inquiries regarding Chargemaster and charge entry issues.
• Provide leadership by providing direction to the revenue auditor team.
• Perform maintenance to the Charge Description Master ensuring compliance with Medicare and third-party payers.
• Oversee the reviews and process requests for new code additions and corrections.
• Manage the charge capture team to ensure high integrity in executing charge methodologies.
• Train new employees on the charge entry process.
• Plan, organize, staff, and direct day-to-day operations of the department.
• Lead and conduct meetings with Operations Leaders, Revenue Auditors, and Clinical Department Staff.

DocuSign Systems Administrator – HS Supply Chain Admin

Clinical Revenue Integrity Manager