USC Race and Equity Center

Manager

• Manage the charge capture team and support unit and the area specific charge capture of clinical services and procedures
• Communicate missing or incomplete clinical documentation and charge entry errors for clinical department process improvement
• Deliver direction to the documentation of all policies and procedures regarding charge capture and CDM Maintenance
• Conduct meetings to evaluate department charge processes to improve charge capture and coding compliance
• Coordinate with Keck Medical Center of USC Administration, IS, Compliance, Clinical Informatics and Integration personnel on technology projects impacting charge entry, charge dictionaries, and charge
• Provide data derived from multiple entities of Keck Medical Center of USC for the management and support of critical decisions and functions related the improvement of charge capture
• Respond to inquiries regarding Chargemaster and charge entry issues and supervise meetings for projects associated with educating and communicating to clinical revenue generating departmental staff regarding the CDM Maintenance process, coding updates, compliance issues, and charge capture improvement
• Work closely with revenue auditors and provide leadership by providing direction to the revenue auditor team to all entities of Keck Medical Center of USC in the research and resolution of requests in a timely manner
• Aid in the training and skill development of auditors to maximize available tools for Chargemaster and billing compliance

Manager, Clinical Revenue Integrity