Community Outreach – Business Development Lead
US Swim School Association
part-time
Posted on:
Location Type: Hybrid
Location: Northwest Portland • Oregon • United States
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Salary
💰 $17 - $20 per hour
Job Level
About the role
- Answer inbound phone calls, emails, and online inquiries with a focus on converting interest into enrollments.
- Manage customer inquiries and support requests, ensuring every family feels valued.
- Share successful enrollment techniques and tips with our CSR team.
- Maintain accurate customer records and follow up proactively with prospective leads.
- Proactively reach out to and build long-term partnerships with local schools, preschools, and community groups.
- Identify and coordinate opportunities for water safety presentations and local events.
Requirements
- High School Diploma or Equivalent
- Customer Service and/or Sales experience - 1 year (preferred)
- Friendly, confident communicator
- Strong customer service skills
- Organized and self-motivated
- Comfortable using phone systems, CRM tools, and basic technology
- Bilingual English/Spanish preferred (not required)
Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicesales experienceenrollment techniquescustomer record management
Soft Skills
friendly communicatorconfident communicatorstrong customer service skillsorganizedself-motivated
Certifications
High School DiplomaEquivalent