Enterprise Architect – Dynamics 365 CRM, F&O

US CLOUD: Microsoft Premier/Unified Support Alternative

full-time

Posted on:

Location Type: Remote

Location: Montana • United States

Visit company website

Explore more

✨ AI Apply
Apply

Job Level

SeniorLead

Tech Stack

AzureCloudSQLSSIS

About the role

  • Investigate and isolate root causes of issues within D365 to prevent future occurrences for clients.
  • Deliver a unique understanding of internal Microsoft resources to align expectations with client needs.
  • Analyze support issues and provide recommendations for customer’s Dynamics CRM/F&O and 365 environments.
  • Partner with client collaborators to translate business requirements into cloud solutions.
  • Review existing architecture and configuration plans.
  • Make recommendations for reducing time needed for successful deployments or migrations.
  • Direct business users on best practices for CRM/F&O, development, or integration processes.
  • Conduct root cause analysis and make recommendations for preventing recurrences.
  • Collaborate with the TAM to examine ticket trends.
  • Lead reactive troubleshooting or proactive service delivery.

Requirements

  • 10+ years of experience with Microsoft Dynamics CRM/F&O and 365 solutions.
  • 10+ years of experience with SQL Server Integration Services (SSIS) and SQL Server Reporting Services (SSRS).
  • 10+ years of experience working with Enterprise customers in a consultative capacity.
  • In-depth knowledge of Microsoft Dynamics CRM entities, workflows, configurations, customization development, integration development, reporting, dashboards, web resources, CRM solution file management, security model, and UI development.
  • Experience with Azure logic apps/Azure Power Automate (flow)/Azure Data Factory.
  • Data integration using Microsoft technologies including SSIS, PowerApps, and Power Automate.
  • Comfortable delivering presentations to audiences varying in size.
  • Bachelor's degree in Computer Science, Management Information Systems, Business, or related field or equivalent work experience.
Benefits
  • We are an equal opportunity employer, and we value diversity at our company.
  • We do not discriminate based on race, religion, color, national origin, dietary preferences, gender, sexual orientation, age, fashion sense, marital status, veteran status, disability status, or political leanings. Come as you are.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft Dynamics CRMMicrosoft Dynamics F&OSQL Server Integration ServicesSQL Server Reporting ServicesAzure Logic AppsAzure Power AutomateAzure Data FactoryData integrationCustomization developmentReporting
Soft Skills
Analytical skillsProblem-solvingCollaborationCommunicationPresentation skillsConsultative skillsLeadershipClient managementBest practices guidanceRoot cause analysis