US CLOUD: Microsoft Premier/Unified Support Alternative

Technical Account Manager

• The Associate Technical Account Manager will oversee and address customers' technical needs within the Microsoft tech stack, helping them maximize the use of Microsoft technologies.
• You will build customer trust and loyalty by serving as their advocate, driving customer-centric improvements, and delivering customized solutions.
• Your role includes proactively addressing risks, minimizing downtime, and streamlining operations to boost efficiency and business growth.
• As part of the advisory team, you will collaborate with technical support and engineering teams to resolve customer issues.