Leads and supervises a team of Systems Administrators delivering 24/7 operational support
Manages ticket queues, workload distribution, incident response, and change management activities
Provides coaching, performance reviews, and career development for team members
Enforces operational standards, documentation, and process adherence (ITIL, SOPs, runbooks)
Oversees day to day administration of Windows and/or Linux servers
Manages routine system tasks: patching, updates, hardening, user administration, and lifecycle management
Maintains storage systems, backups, permissions, and access controls
Monitors system health, performance, and capacity; ensures alerts are triaged and resolved quickly
Ensures adherence to security baselines, policies, and compliance frameworks
Partners with the Security team on vulnerability remediation, audit support, and corrective actions
Maintains accurate asset inventories, configuration records, and documentation
Leads incident response for system-related outages or performance issues
Conducts post incident reviews and drives corrective actions to prevent recurrence
Experiences supporting and administering Azure cloud technologies, ensuring reliable, secure, and scalable operations across hybrid environments
Coordinates with the Infrastructure Engineering team for escalations, project handoffs, and new system rollouts
Works with Network, Security, and Application teams to ensure reliable end to end service delivery
Communicates operational status, risks, and service impacts to leadership and stakeholders.

Requirements

5-7+ years of hands-on systems administration experience
1-3+ years in a supervisory or team lead role
Strong experience with Windows Server/Linux, virtualization platforms, backup tools, monitoring platforms, Active Directory and Azure
Solid understanding of ITIL practices (incident, problem, change)
Experience supporting hybrid or cloud-connected environments
Exposure to automation tools (PowerShell preferred)
Strong operational discipline and attention to detail
Excellent troubleshooting and analytical skills
Effective team leadership and communication
Ability to manage competing priorities in a high availability environment
Customer-focused approach to service delivery.

Benefits

Annual bonus eligibility

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

systems administrationWindows ServerLinuxvirtualizationbackup toolsmonitoring platformsActive DirectoryAzureautomation toolsITIL

Soft Skills

team leadershipcommunicationtroubleshootinganalytical skillsattention to detailoperational disciplinecustomer-focusedmanaging competing priorities