Director of IT Operations
Urrly
full-time
Posted on:
Location Type: Remote
Location: Missouri • United States
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Salary
💰 $165,000 - $185,000 per year
Job Level
About the role
- Own IT execution for a growing, multi-site healthcare services platform
- Lead through a small internal team plus an outsourced MSP
- Focus on standardization, vendor governance, and predictable delivery
- Report to senior operations leadership with PE oversight
- Set clear service desk priorities, SLAs, and performance visibility
- Run MSP governance; hold vendors accountable to outcomes
- Standardize endpoints, identity, network, and site services
- Lead IT integration for new locations and teams
- Ensure reliable security controls and incident readiness
- Partner with operations, clinical leaders, and executives
Requirements
- Prior IT Director-level ownership, not just execution
- MSP or vendor-led operating model experience
- Multi-site environment experience
- M&A or integration exposure in fast-growth settings
- Strong executive and non-technical communication
Benefits
- Remote flexibility with travel support
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
IT executionvendor governanceservice desk managementSLAsperformance visibilitysecurity controlsincident readinessIT integrationstandardizationendpoint management
Soft Skills
leadershipcommunicationaccountabilityprioritizationcollaborationstrategic planningproblem-solvingstakeholder managementteam managementexecutive communication