Key Holder

URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)

part-time

Posted on: 4/2/2026

Location Type: Office

Location: Portland • Oregon • United States

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💰 $17 per hour

About the role

Acts as a brand ambassador and reflects the company values; partners with the store leadership team on the creation of an engaging experience that appeals to the FP customer
Creates selling initiatives that enhance the customer experience; empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations
Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications
Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
Actively participates in managing the store environment and customer experience
Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions
Supports the store management team by participating in daily office procedures
Collaborates with key partners to effectively execute shipment processing, restocking, and placement of product
Ensures omni-channel orders are processed timely and accurately
Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures

Love for the FP brand
Stands out as a leader
Experience being a team player
Ability to work flexible hours to meet the needs of the store, which includes nights, weekends, and holidays
Eagerness to learn and grow within the organization

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

leadershipteam playerdecision-makingmultitaskingcustomer serviceinitiativeproduct knowledgecollaborationflexibilityeagerness to learn