Weddings Assistant Department Manager
URBN (Urban Outfitters, Anthropologie Group, Free People & Nuuly)
full-time
Posted on:
Location Type: Office
Location: Troy • Missouri • United States
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Salary
💰 $19 per hour
Job Level
About the role
- Leads the team as a brand representative reflective of company values; partners with the team on the creation of an engaging service environment
- Empowers the team to drive sales through personalized service, elevated styling, and outfitting recommendations; creates inspiring selling initiatives that enhance the customer experience and increase conversion
- Delivers a seamless, omni-channel shopping experience through understanding and utilization of systems and applications for an efficient customer engagement
- Acts as an elevated team member, exercising decision-making and multitasking capabilities while always prioritizing service over tasks
- Actively participates in managing the store environment and customer experience by facilitating an energized pace, positivity of the team, management of the daily zone, and driving sales
- Provides timely and specific employee feedback to create a culture of action and accountability; prioritizes new hire development to protect the employee experience
- Sustains daily operating standards by taking an active role in assessing sales forecasting, managing payroll to facilitate an effective daily zone chart, and the execution of product flow
- Collaborates with key partners to effectively execute shipment processing; supports and ensures markdown, transfer, and restock processes are executed timely and accurately
- Helps implement visual direction and decisions made by the Shop Manager, Visual Merchandising Manager, and Store Manager; maintains a clean shop to ensure the customer experience is protected
- Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store
- Leads with an inclusive and people-first philosophy; engages employees at all levels to encourage open dialogue, reinforce follow through, and ensure that the store team is heard and supported
- Stays current and responds to communication; contributes to sharing information with the team and actively participates in daily meetings, store initiatives, and brand focuses
- Takes initiative in teaching and sharing product knowledge, brand messaging, and how to deliver exceptional customer interactions by utilizing brand product and training resources
- Checks in with stylists and associates to maintain communication and teamwork on completing store objectives; is open and responsive to feedback
Requirements
- Anthro and Anthro Weddings brand fan
- 1+ years store leadership experience
- Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays
- Eagerness to learn and grow within the organization
Benefits
- medical
- dental
- vision
- PTO
- generous employee discounts
- retirement savings
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales forecastinginventory accuracymarkdown processingshipment processingproduct flow execution
Soft Skills
leadershipdecision-makingmultitaskingteam collaborationemployee engagementcommunicationcustomer serviceinitiativefeedback responsiveness