Urban Pathways

Director of Operations – New Program

Urban Pathways

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • 🇺🇸 United States

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Salary

💰 $21 - $28 per hour

Job Level

Lead

About the role

  • Manages and ensures that performance-based incentives and all other operations related goals of the program are met effectively.
  • Oversees implementation of organizational and program policies and procedures.
  • Manages the operations team including operations supervisor(s), kitchen, maintenance, and security, and provides strong leadership.
  • Meets weekly with all direct reports for individual supervision.
  • Ensures all fire safety guidelines are executed and documented as required.
  • Ensures all operations equipment and appliances are in good working order.
  • Monitors cleanliness and maintenance of facility.
  • Prepares and monitors staffing schedules according to program needs and Urban Pathways and contractual requirements.
  • Develops preventive maintenance programs for all buildings and systems.
  • Coordinates staff training and evaluations to ensure timely assessments and improvement.

Requirements

  • High School Diploma / GED or equivalent is required.
  • Some college is preferred.
  • Minimum of three years building operations and security experience with at least two years of supervisory experience, preferably in a social service facility.
  • Experience with individuals experiencing homeless and/or mentally illness and substance abuse population preferred.
  • Strong computer skills and knowledge of Microsoft office (e.g. Word, Outlook, Excel, etc.).
  • Knowledge of web-based applications for building maintenance and operations.
  • Strong problem-solving skills and resourcefulness.
  • Plumbing, heating, carpentry and electrical experience and ability to perform routine repairs.
  • Work effectively with individuals from diverse backgrounds and cultures.
  • Bi/Multi-lingual a plus.
  • Coordinator of Fire Safety and Alarm Systems in Homeless Shelters – F 80 or ability to obtain within three months of employment based on program needs.
  • Fire Safety Certificate - ability to obtain within six months.
  • First Aid, CPR, AED - ability to obtain within three months.
  • Valid Security Guard License.
  • A valid driver's license is required, with an acceptable driving record that complies with our insurance policy standards.
  • Food Handler certification a plus.
Benefits
  • Healthcare Coverage: Medical, dental, and vision insurance plans to keep you and your family in good health.
  • Retirement Savings: A 403(b) plan and a 401(a) with employer annual contribution to help you plan for a secure financial future.
  • Paid Time Off: Generous paid time off, including vacation, holidays, and personal days.
  • Professional Development: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
  • Flexible Work Arrangements: Work-life balance is important to us, and we offer flexible work arrangements to accommodate your needs.
  • Wellness Programs: Employee wellness programs, including fitness initiatives and mental health support.
  • Employee Assistance Program (EAP): Confidential counseling and support services for personal or work-related issues.
  • Employee Recognition: Recognition programs to celebrate and reward outstanding contributions.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
building operationssecurity experiencesupervisory experienceplumbingheatingcarpentryelectrical experienceroutine repairsweb-based applications for building maintenanceMicrosoft Office
Soft skills
leadershipproblem-solvingresourcefulnesscommunicationworking with diverse backgroundsteam coordinationstaff trainingindividual supervisionperformance managementorganizational skills
Certifications
High School DiplomaGEDValid Security Guard LicenseFire Safety CertificateFirst AidCPRAEDFood Handler certification
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