Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality.
Transcription of patient care orders; schedules tests and procedures; completes and processes requisitions for tests, procedures and equipment.
Obtains patient care equipment and supplies; notifies department of equipment needing repair.
Participates in patient admissions, discharges and transfers; updates patient care forms (e.g., patient census and diet order listing).
Greets visitors and staff; provides directions and telephone coverage; takes and delivers messages; triages problems to appropriate person or department.
Maintains record of patient location when off unit and communicates with other departments on patient, staff and unit related matters.
Follows directions of nurses, physicians and other authorized personnel during emergencies.
Orders and restocks supplies/forms; assures arrival and appropriate restocking; maintains clean and orderly work environment.
Provides assistance on other units and assists with patient transport as needed.